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Jobs: Foodpanda, Ministry of Manpower, and the Singapore University of Technology and Design are hiring

How’s your job search coming along? If you’re currently looking for contract positions in vendor onboarding, customer operations, and research, we have good news for you. Foodpanda, Ministry of Manpower, and the Singapore University of Technology and Design are hiring those positions respectively.

Here are the deets.

#1: Foodpanda – Vendor Onboarding Agent (1 year)

Image Credits: 8 Days

Foodpanda claims to be the leading, on-demand food delivery company in Singapore, bringing thousands of your best-loved restaurants online into your home or office – fast! The brand is all about bringing on the smartest folks as they continue to grow with an “all hands on deck” environment and hire those who can thrive in a startup culture.

They are looking for a highly-driven and motivated Vendor Onboarding Agent (1 year) for their team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate should be comfortable working both independently and closely with the management team.

This position will report to the Vendor Onboarding Team Lead.

Job Qualifications

Highly communicative with a pleasant personality
Fluent in written and spoken English; other language skills are a plus
Proactive and self-motivated individual who thrives on meeting targets
Prior call centre experience a plus, but not compulsory

Key Responsibilities

Onboard potential foodpanda vendors on the platform via phone calls
Create content from restaurant menu photo and transfer the information to excel template according to the right format
Assist the sales team on face-to-face/call training sessions with potential vendors on “how to sell on foodpanda”
Setting up relevant accounts for potential vendors for them to start selling on foodpanda
Able to understand and operate applications
Any other ad-hoc tasks as requested by the manager

How to apply?

Apply and view the job post in full here.

#2: Ministry of Manpower – Manager, Customer Operations, Regulations and Customer Operations Department (Labour Relations & Workplaces Division)

Image Credits: Yahoo News Singapore

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and secure retirement.

In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe.

As a MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety, and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.

Specific to the job position, you will be primarily responsible for providing timely, reliable advice to customers on the Employment Act and employment-related issues. You will also assist to promote and strengthen the service culture of the division.

Job Qualifications

You should have:

Strong verbal and written communication skills
Strong empathy to be able to understand the issue from the customer’s perspective
Proficiency in the use of Microsoft Excel to manage data

It will be good if you also have:

Prior experience in a customer service role
Background in Human Resource or knowledge of the Employment Act

Key Responsibilities

Manage and respond to enquiries and feedback on the Employment Act and employment-related issues through phone calls and written replies
Compile and analyze data collated from enquiries to support operations planning and policy reviews
Review and build on the database of sample and reference replies to improve knowledge management
Review and update FAQs on Employment Act on the MOM website
Coordinate with other departments and government agencies on the implementation of service initiatives.

How to apply?

Apply and view the job post in full here.

#3: Singapore University of Technology and Design – Research Associate/Assistant (Contract)

Image Credits: The Straits Times

The Lee Kuan Yew Centre for Innovative Cities at the Singapore University of Technology and Design is seeking two Research Associates/Assistants with a strong research background, to contribute to multi-disciplinary and longitudinal research on Open Loop Careers. The research area is related to the Future of Work, and empowering Singaporean workers to cope with the changes in the Fourth Industrial Revolution and how working adults make career decisions in this context. The research areas are on adult learning, career development, and education.

The Research Associate/Assistant will contribute to the design and execution of a longitudinal mix-method study and its associated data collection and analysis, as well as assisting in the preparation of academic publications, reports, and policy papers. The Research Associate/Assistant will contribute predominantly to either qualitative or quantitative aspects of the research while being trained in the other research methods under the mentorship of the Research Fellow.

Job Qualifications

Masters or Bachelors in Education, Psychology, Social Science, Behavioural Science or related fields.
Good knowledge/demonstrated interest in adult learning and/or career development research.
Good knowledge/demonstrated interest in the social sciences and methods.
Demonstrate knowledge in either
- Using qualitative methods, including literature reviews/evidence synthesis, the conduct of in-depth interviews and focus groups, and qualitative data analysis, or
- Using quantitative methods, including longitudinal study design, literature reviews/evidence synthesis, conducting surveys, and quantitative data analysis.
Prior experience with both qualitative and quantitative methods is a plus, but not essential.
Demonstrate excellent interpersonal and communication skills.
Willing to learn new research methodologies.

Key Responsibilities

Contribute to the literature review/evidence synthesis.
Contribute to designing and conducting a longitudinal survey and assist in the analysis of the data.
Develop interview topic guides, arrange, and conduct interviews and focus groups.
Conduct qualitative or quantitative data analyses.
Collaborate in a team of researchers to conduct fieldwork.
Conduct workshops with students and external participants.
Support the team in project management of the research, including technical aspects and budgeting and administrative tasks.
Liaising with external stakeholders.
Assist in preparing papers for peer-reviewed publication, reports, and policy papers.
Additional duties as may reasonably be required within the scope described.

How to apply?

Apply and view the job post in full here.

10 things you need to know about heading back to the office from Sep 28

Are you already in the office to start the new week? Or have received a work schedule from your employer regarding the days you should physically report for work? While some can’t wait to get their office routine back, many are sitting on the fence after being used to working from home amid the pandemic.

Here are 10 things you need to know if you’re called back to the office from Sep 28.

#1: Employer has the right to ask you back

Even if your job can be done from home, your employer has the right to ask you to return back to the office. However, you should be allowed to work from home for at least half of your working time.

In addition to that, your employer must ensure that not more than 50% of the people who can work from home are in the office at any one time.

Those who are working part-time will keep to a pro-rated system. For example, if you normally work four days a week, you should only be in the office 2 days a week.

#2: Cannot return to the office full-time on the basis of the home being unconducive for work

As we’ve mentioned earlier, if your job can be completed from home, you should be doing so at least for half your working time. You should not return to the office full-time just because home is an unconducive work environment to get your job done.

This is because employers will need to explain the business or operational reasons if their staff are not working from home for the period as advised by the authorities.

#3: Leave days count towards the total number of days you spend working from home

Image Credits: FlexJobs

This may be a little tricky to understand so here’s an example to aid us in explaining:

Based on a five-day workweek, you will be allowed to go back to the office for 2.5 days a week. But should you decide to take two days off, your boss can still require you to go back to the office for 2.5 days. With that said, you will spend the remaining 0.5-day working from home.

#4: External meetings and events count towards the number of days you spend in the office

Employees who need to attend to work meetings and events outside the office can count their time as time spent in the workplace.

#5: You may go back to the office for regular meetings

While meetings should be conducted virtually as far as possible amid the pandemic, your boss may ask you to head back to the office for meetings.

Employers can consider a flexible work arrangement for staff to go back to the office only for meetings and work from home for the rest of the day.

#6: Inform your employer if you have a medical condition that has weakened your immune system

Image Credits: Freepik

You should inform your employer if you’re undergoing a chronic medical condition with a compromised immune system. Your employer should make arrangements to allow you to work from home and provide the necessary IT equipment needed. If that can’t be done, a temporary redeployment to another role within the company might do the trick.

However, if the above-mentioned arrangements can’t be made, your employer can still ask you to return to the office. But there must be at least 1m of space set between you and your colleagues.

#7: Avoid interacting with colleagues as usual

Heading back to the office doesn’t mean that interaction is back to normal. Keep to these rules at the workplace:

Wear a mask at all times, unless impossible due to the nature of your work or the work environment.
Be 1m apart from your colleagues in the office, including at your workstation and during meetings.
Do not gather in groups larger than the prevailing permitted group size for social gatherings. This includes meal times or smoke breaks.

#8: Only work-related events of up to 50 people can take place in the office

Work-related events include:

Meetings
Training sessions
Townhalls
Corporate retreats
Tender briefings to vendors and business conferences
Onboarding or retrenchment exercises

Celebrations, parties, dinner and dance events, team bonding activities or gala dinners are not considered work-related events under the latest update by the authorities.

Also, food and drinks should not be served at such events where possible. But if absolutely necessary, individuals must be seated and served, with meal durations kept short.

#9: Employers should implement flexible workplace arrangements

singapore office with safe distancing in place

Image Credits: The Straits Times

Employers should embrace flexible workplace arrangements. For example, stagger start times to avoid crowding. There can also be a shift or split team operations to minimize interactions between different teams. Employees may also consider asking their staff to work from home in the morning but return to the office after lunchtime.

#10: Can I report my employer if rules are not kept to?

Yes, you should do so via the SnapSAFE app. Download the app via the App Store or the Google Play Store.

Here’s what you need to know about the new business travel pass for senior executives

The Ministry of Health (MOH) announced on Wednesday (Sep 23) that Singapore will trial a new business travel pass for senior executives with regional or international responsibilities. The pass is specifically for senior executives who need to travel regularly for official and business purposes.

Here’s what you need to know about the new business travel pass.

#1: It’s not open for applications

As it’s still in its pilot phase, applications are not open. Senior executives who meet the criteria set by the government and economic agencies will be given the green light.

#2: Individuals must comply with the rules

The chosen ones must follow strict public health safeguards set by the authorities.

They will keep to a controlled itinerary. Speaking of which, individuals will have to submit an itinerary of their meetings and activities, including a list of places they will visit and information on the people they will be interacting with.

#3: The travel pass does not replace any international restrictions

Image Credits: Korean Air

Though these travel pass holders are able to travel to a range of countries, they must stick to the measures set by the countries they are visiting. Reciprocal bilateral green lane conditions would also apply.

Singapore currently has cross-border travel arrangements with China, Malaysia, Brunei, Japan, and South Korea. Discussions on a reciprocal green lane with Indonesia is on its way.

#4: A health declaration to be completed

Before their return to Singapore, these business travellers must fill in a health declaration form to pledge that they are symptoms-free and have not come into close contact with any COVID-19 patients.

#5: Undergo a polymerase chain reaction (PCR) test upon arrival

Upon arriving in Singapore, individuals must take a PCR test in lieu of serving a stay-home notice. Until the test results are out, they must self-isolate from the public.

#6: Avoid all forms of public transport within 14 days of return

Image Credits: TODAYonline

According to GoBusiness, these senior executives should avoid all forms of public transport within 14 days of their return. In addition to that, they must use TraceTogether. Those who do not keep to the rules will have their travel pass cancelled.

#7: Authorities will consider expanding the scheme

While there is no fixed timeline for the business travel pass pilot scheme at the moment, the authorities will consider expanding the scheme should the pilot prove to be successful.

With that said, GoBusiness states that public health remains a priority. Before any further plans can be made, the relevant parties will carefully monitor this pilot program.

Jobs: Google, SingHealth, and Singtel are hiring

Good job to all for surviving Thursday!

For peeps who are looking for a new job opportunity, we found some openings at Google, SingHealth, and Singtel. If you’re searching for positions in the area of data analytics, community relations, and product marketing, keep reading.

#1: Google – Data Analyst, Global Partnerships Sales Engine

Image Credits: Vulcan Post

The Global Partnerships Sales Engine (GPSE) team is a critical part of driving operational efficiency and scale in support of Google’s publisher monetization and platform solutions. The GPSE team centralizes work away from sales teams so that sales leaders can concentrate their efforts on client-specific activities and continue growing a global business.

As a data analyst on the GPSE team, you will have the opportunity to work with an extensive range of cross-functional teams on the Global Partnerships side of the business, to further evolve and scale GPSE support.

Google’s Global Partnerships team powers extraordinary user experiences through partnerships that solve users’ needs, advance partners’ goals, and further Google’s mission. The team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping long-term partners anticipate and navigate change in a way that delivers economic and reputational value.

Job Qualifications

Bachelor’s degree or equivalent practical experience
2 years of work experience with Account Management, Ad Operations, or Project Management
Experience with streamlining operational process (e.g. automation) and familiarity with SQL
Advanced knowledge of presentation, spreadsheet, and documentation tools
Broad understanding of online advertising (ad serving, monetization solutions) and key platforms and trends (desktop, mobile, video)
Ability to be self-motivated and proactive. Comfortable operating in a rapidly changing industry, and the ability to work well with a team
Demonstrated analytical, operational efficiency, and stakeholder management ability

Key Responsibilities

Support Sales users in areas of optimization and troubleshooting.
Maintain high service levels through meeting or exceeding customer satisfaction, timeliness, and efficiency goals.
Support implementation and optimization for Google’s Programmatic monetization and Platform solutions.
Provide consultation and support to a vendor team of agents globally.
Contribute proactively to the analysis and optimization of processes, internal tools, and product to drive efficiency and scale.

How to apply?

Apply and view the job post in full here.

#2: SingHealth Community Hospitals – Associate Executive, Community Relations

Image Credits: SingHealth Academy

SingHealth Community Hospitals (SCH) comprises Bright Vision Hospital, Sengkang Community Hospital, and Outram Community Hospital. Being Singapore’s only cluster of community hospitals allows the team to shape the way they deliver person-centred care to patients.

Their community hospitals are poised to set standards in care, exchange best practices, and strengthen collaborations with other healthcare and community partners. They are also under the SingHealth Regional Health System (RHS) and are supported by the medical expertise and research capabilities of the SingHealth-Duke NUS Academic Medical Centre.

Job Qualifications

Diploma in any discipline
Higher NITEC/ NITEC/ GCE N/ O/ A Level + 8 years’ experience and demonstrated competency
Preferably 2 years’ experience in volunteer and donor management, event planning, and management and fundraising
Strong interpersonal relations, resourceful, and able to work independently
Effective written and oral communication skills
Proficient in Microsoft Office applications such as Microsoft Excel, Word, and Powerpoint
Interest in the healthcare industry

Key Responsibilities

Reporting to the Manager, Community Relations, you will:

Contribute to the development and implementation of SingHealth Community Hospitals’ development initiatives.
Provide administrative and logistics support to all activities related to volunteer management, community engagement programmes and events, fundraising projects, and donor management.
Support any other projects under the Communications, Patient & Community Relations department, as and when assigned.

How to apply?

Apply and view the job post in full here.

#3: Singtel – Postpaid Product Marketing Associate, Price Plans

Image Credits: CapitaLand

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub.

They are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines), and Advanced Info Service (Thailand).

The brand works closely with their associates, leveraging their scale in networks, customer reach, and extensive operational experience to lead and shape the communications industry. Together, they have served over 700 million mobile customers around the world.

Singtel claims to be one of the largest listed Singapore companies on the Singapore Exchange by market capitalization. The group has a vast network of offices throughout the Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.

Job Qualifications

Not listed in the job post.

Key Responsibilities

Develop and maintain comprehensive postpaid mobile product configuration in BCC and Pegasus for all mobile products (Combo Plans, XO Plans, Silver Plans, CIS discounts) across segments.
Work with Postpaid Marketing Senior Manager on Price Plan Product Strategy, to create new plans and promotions with the business case to drive profitability, ARPU upgrades, acquisition, and retention purposes.
Own MobileShare subscribers net adds and revenue.
Lead marketing requirements of mobile configuration and policy in BCC and Pegasus for Group Consumer and Group Enterprise.
Work closely with IT (IT CS, IT DT), eShop, and other stakeholders to ensure that the product pricing and policy is as designed.
Own and maintain the policy for voucher issuance, payment tally to partners, and exceptional handling for Combo 12 price plan vouchers
Manage postpaid SIM Cards purchase and stock levels monitoring
Manage Postpaid Number Management, including number reservation, purchase of numbers from IMDA, numbers recycling policy, numbers for GOMO and MVNOs.
Brief Sales & IT & Consumer Operations on the mobile product, policy, specific Terms & Conditions for each product, and address FAQs and empowerment matrix for waivers.
Manage mobile-related escalations on product behaviour and waiver requests from sales and hotlines.

How to apply?

Apply and view the job post in full here.

Jobs: Samsung, Sephora, and CapitaLand (Tampines Mall) are hiring

If you’ve landed yourself an online interview, be sure to dress right to leave a good impression. Dress as you would for a face-to-face meeting. Yes, by that we mean to put on the full outfit rather than paying attention only to your upper body.

Today, we’re looking at some job openings with Samsung, Sephora, and CapitaLand. Read on for more details!

#1: Samsung – Business Development Assistant Manager

Image Credits: Time Out

Samsung SDS was founded in 1985 as the ICT arm of the Samsung Group. Their solutions have been leading the digital transformation and innovation of clients for over 30 years across a wide range of industries.

With operations in 30 countries, Samsung SDS’s solutions utilize advanced analytics platforms, AI, and blockchain technologies to serve a diverse range of industries including financial services, smart manufacturing, global logistics, and retail.

Their vision for the new era is to become a data-driven digital transformation leader by leveraging the most advanced ICT technologies and solutions to discover actionable insights.

Remuneration: S$3,300 to S$5,000 monthly

Job Qualifications

Bachelor’s degree/ Diploma/ Certificate in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred (or an equivalent combination of work and education).
Minimum 5 years’ experience in the supply chain industry as well as business development area
Understand 4PL concepts and strategies
Business professional
Diplomatic skills to be used in front of the customers
Analytic skills to review both financial and operational data
Proven negotiation skills complied with the ability to close business wins
Customer-oriented & team player
Able to use MS office, PowerPoint, Excel, and some other PC applications
Excellent reporting abilities
Able to work under pressure where needed

Key Responsibilities

To be accountable for new and potential customers/business
Make accurate decisions, recommendations, and successful establishment of new businesses
Proactively identify and develop win-win sales relationship with new and potential customers
Feedback customers’ specific advice/information to management to facilitate business performance review, evaluation, and budgeting
Provide support to devise, fine-tune, and implement overall sales and marketing strategy and directives
Develop new business for the company through approaching new business customers
Develop a new business prospect listing to ensure that future new business development is planned in advance
Responsible for the management and handling of the RFQ response documents coming to the company
Represent the company and its policies to the clients
Undertake sales presentations to present the company and its products and services to customers and business communities
Undertake cross-selling and up-selling within existing customer base to further develop account potential through airfreight, sea freight, road freight, value-added products, and contract logistics

How to apply?

Apply and view the job post in full here.

#2: Sephora – Human Resources Executive

Image Credits: Discover SG

Sephora is a division of LVMH – Moët Hennessy Louis Vuitton, an international luxury leader. Founded in 1969, the brand is a global leader in beauty retailing and operates successfully in more than two thousand points of sale across the Americas, Europe, Middle East, and Asia.

With a vision of making Sephora the most loved beauty community in the world, it aims to transform the beauty shopping experience through strong relationships with customers, brands and products, unexpected concepts, and a non-conformist attitude.

Sephora South East Asia’s (SEA) retail activity spans over 6 countries (Singapore, Malaysia, Indonesia, Thailand, India, and Australia) with more than 40 stores. Its digital activities span over eight countries including the Philippines, New Zealand, and Hong Kong. With over 1000 employees, Sephora SEA continues to experience rapid growth in the region with many more expansion plans to come.

This position reports to the Senior Human Resources Manager.

Remuneration: S$2,500 monthly

Job Qualifications

Project management and planning skills, with the ability to conceive and drive execution in a fast-paced entrepreneurial environment.
Excellent communication skills and the ability to work effectively with different stakeholders
Innovative and creative – continually looking to demonstrate and drive improvement to improve processes
Open-minded and experimental
Hands-on & enthusiastic
Hungry to learn, with a passion for self-development
Adept at problem-solving
Team player who enjoys working with others
Good sense of humour

Key Responsibilities

Conduct talent mapping exercises for various roles across departments
Assist in the end to end recruitment process; including candidate screening, interview, and selection.
Conducting compensation & benefit analysis and market research
Optimizing digital HR process and systems; with the focus on driving digital HR transformation
Support in driving employee engagement activities
Prepare HR-related letters for employees

How to apply?

Apply and view the job post in full here.

#3: CapitaLand – Senior / Administrative Assistant, Tampines Mall (1-year contract)

Image Credits: CapitaLand

CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth S$131.9 billion as at 31 December 2019. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential.

With a presence across more than 200 cities in over 30 countries, the group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe, and the USA.

Remuneration: –

Job Qualifications

Diploma or Certificate in Business Studies, Management, or equivalent
Minimum 2 years of relevant working experience in general office responsibilities and procedures
Good communications and interpersonal skills
Proficient in Microsoft Office applications

Key Responsibilities

Update and maintain SAP
Update and maintain tenants’ contacts, tenancy schedules, and other documents
Liaise with tenants and solicitors to facilitate and prepare the tenancy agreements and documents
Reconcile audited sales report and prepare GTO billing
Compile ACG reports
Other general administrative and clerical duties

How to apply?

Apply and view the job post in full here.