career Archives | Page 34 of 42

6 Foolproof Ways To Make Your Clients Like You More

With the modern technology, an unhappy customer can easily share his or her opinion to various social media platforms, which will negatively affect your business. Truly, keeping your existing clients satisfied is a crucial part of a successful business. Nurturing relationships can increase client referrals and decrease the loss of valued clients.

On that note, here are 6 Foolproof Ways To Make Your Clients Like You More…

1. COMMUNICATE GENUINELY

Communicate genuinely to your existing and potential clients as a knowledgeable representative of the business. Addressing the client by name seems trivial however, it is a simple way to build rapport. Increase your clients’ happy experiences even more by talking to them in a manner that they prefer, whether it be through phone, email, or in person.

2. LISTEN TO WHAT THEY HAVE TO SAY

Aside from talking to them genuinely, you must actively listen to what they have to say. You may assume that you know what they want but, what if you are utterly wrong? In fact, most companies fail because they are creating a product with a non-existent demand.

Image Credits: pixabay.com (License: CC0 Public Domain)

So, accept feedback and take necessary actions to improve your business. Use the following methods to gather feedback from your clients: focus groups, social media, surveys, online Forms, and observation.

3. DO NOT MAKE PROMISES YOU CANNOT KEEP

Set realistic and reasonable deadlines to avoid disappointing others. If you promised to deliver the product or send the contract in two weeks then, deliver it within two. Nothing damages your trusting relationship more than a series of broken promises!

4. PROMPTLY RETURN EMAILS AND PHONE CALLS

In conjunction with No.3, you must promptly return emails and phone calls as promised. Interestingly, the top complaint clients have about lawyers are unreturned phone calls. Adopt a habit of replying emails and returning calls at night before you sleep or early in the morning so, you do not miss a thing!

5. OFFER PROMOTIONS AND ONGOING SUPPORT

A surefire way for your clients to like you is to offer occasional promotions and discounts. Keep them in the loop by sending out electronic announcements and decorating your shop with attractive posters. Additionally, you must offer excellent customer service by responding quickly to clients’ needs. The strong ability to deliver excellent customer service will be your edge over your competitors. One consideration is providing support through a help desk software, such as Zendesk. If you are looking for a Zendesk alternative, check out why Kayako is winning with its ease of use, flexibility and affordability.

6. SHOW YOUR GRATITUDE

You do not have to spend thousands of dollars to extend your gratitude to your loyal consumers. Manifest your appreciation to your clients by saying “Thank You” in person or by sending an electronic “Thank You note”. This simple gesture will impact the way that they view your company. It will make them feel valued and special.

Image Credits: pixabay.com (License: CC0 Public Domain)

Sources: 1 & 2

Surefire Ways To Stay Productive At Work

The lack of productivity can lead to stress, missed assignments, overlooked opportunities, demotion, suspension, and even termination. Thankfully, you can gain productivity through healthy and inexpensive ways. All you have to do is to feel great. You read that right! If you feel better holistically, you become an efficient worker.

So, stay productive at work with these five tips:

1. WAKE UP EARLY

Waking up early gives you an opportunity to get more things done and to earn more in the process. Also, mornings are usually the time when your brain is most focused and alert. Not to mention, there are fewer distractions in the early hours of the day anyway so you can really achieve more things, smoothly.

2. PLEASE TAKE BREAKS

Much like a computer, your brain will needs resetting, refreshing, and de-fragmenting of data in order for the information and memory to be in order. And, if you are able to organize your memory and thoughts properly, you will be able to receive and digest new information easily. Furthermore, you can even solve the problems you had pending! A good 5-20 minutes of break will do the trick.

3. AVOID DISTRACTIONS

In a world where the Internet rules, you must avoid distractions by closing tabs that you do not need, keeping your phone on silent, and by not logging onto your social media accounts. If your browser and phone are kept away and only to be used in emergency cases then, you will find yourself to be more productive than ever!

Image Credits: pixabay.com (License: CC0 Public Domain)

4. REGULAR EXERCISE

A study found that 30-60 minutes of lunch break spent on exercise boosted the workers’ overall performances by approximately 15%. These employees reported better time management skills, increase in satisfaction, and increase in ability to meet the deadlines. Thus, taking a break to keep your blood pumping at work can elevate your productivity.

5. GET QUALITY SLEEP

Getting enough sleep brings you more energy and mental clarity. If your new sleeping arrangement does not seem to work, you can consider to take polyphasic sleep. Polyphasic sleep is a practice of sleeping multiple times throughout the day. It is usually consist of sleeping more than the two times a day. In result, you spend more time awake each day and that could make you more productive.

Image Credits: pixabay.com (License: CC0 Public Domain)

Sources: 1 & 2

6 Things That Will Sabotage Your Chances At Job Interviews

Knowing how to smoothly glide through a job interview with grace is highly desirable.

Avoid common interview mistakes by following these six tips:

1. SHOWING UP LATE

It is certainly obvious why showing up late can blow your chances of getting the job. It gives a sense of irresponsibility. Counter this by scheduling your arrival at least 20 minutes in advance so you can find a parking spot or have leeway in case you get lost. Also, the extra 5 to 10 minutes will give you the enough head start to prepare for the challenge ahead.

2. COMING CLUELESS

Coming unprepared is unacceptable that you might as well just walk out of the room. Take some time to learn about the company and the duties of the position you are applying for. Gather data on the company’s basics such as the its mission and vision because this will help you answer the questions later on. Also, prepare extra copies of your C.V. or resume.

3. LEAVING YOUR PHONE ON

It is very disruptive if your Smartphone or mobile device rings in the middle of the interview. Not to mention, it is rude. So if you want to please your interviewer, remember to turn your phone off or to keep it on silent mode.

Image Credits: pixabay.com (License: CC0 Public Domain)

4. TALKING ABOUT MONEY

Talking about your potential salary or potential raise can send a wrong message to your “would be employer”. Thus, you must not speak about money unless you are asked.

5. NOT TALKING AT ALL

Talking about money is one thing, not talking is another. Skipping the interviewer’s questions is undesirable. Do not be shy to ask for the interviewer to repeat the question if you did not understand it at first. Then, speak up. Speaking up will show that you are interested in the job.

6. SAYING THAT YOU HAVE OTHER OFFERS

Do not go rumbling about your other offers or mention that you are in the early stages of screening in other companies. You must show the interviewer that you are 100% passionate about the position you are applying for!

Image Credits: pixabay.com (License: CC0 Public Domain)

Good luck! 🙂

Sources: 1 & 2

Every Singaporean’s Survival Guide To Working Overseas

It is undeniable that having a global outlook and international experience are desirable characteristics that employers sought for. Working alongside people from different cultures can open a lot of opportunities. For instance, Brazil and Mexico have skills shortage, particularly in life sciences, finance, and engineering. Going to Hong Kong for business is an attractive option too because English is widely spoken.

So, if your heart is set to living and working outside Singapore, here are a few smart tips you shall consider:

1. RESEARCH , RESEARCH, RESEARCH

As an independent employee working abroad, you have many responsibilities to fill. From getting legal documents to opening bank accounts and learning the local language, you must research the needed requirements beforehand. Start by browsing the web or asking your friends and family about the foreign land. Also, you can go on an educational trip at your chosen country. For instance, you can extend your vacation to finalize whether or not you are willing to move in abroad. Weigh the advantages and disadvantages of the working and living conditions.

Then, keep in mind that the Singaporean passport is a powerful means of travel. Singapore citizens have visa-free or visa on arrival access to about 169 countries. You would not have to apply for visa in United States of America and People’s Republic of China. But, visa is required in countries such as Afghanistan, Cameroon, Ethiopia, Sudan, Syria, and Yemen.

2. KNOW YOUR OWN RIGHTS

It is important to know your own rights as you are required to pass contracts, permits, taxes, and so much more. The first thing you shall be familiar with is the length of your stay. For most countries, your length of stay depends on the length of your employee contract. And, once your contract expires, you must find a different way to stay legally in the country.

3. KEEP A FRUGAL MINDSET

You are diving in the foreign country alone…with no access to affordable food at the “Hawker Centres”, what shall you do? Well, you must budget your money and do your best to save extra cash for emergencies. Know how much you will need for food, housing, transportation, and other expenses every month. Then, plan your living costs accordingly. Seek help from your local friends to make your life easier.

4. BE SAFE

You are not living in one of the safest countries with a safety index of 82.92! While you are living and working overseas, you are accountable for the laws of that country. Do not take them lightly and respect them instead. Stay safe by avoiding walking alone at night and by keeping your money in more than one location.

Image Credits: pixabay.com (License: CC0 Public Domain)

Sources: 1 , 2 , 3 , & 4

5 Tips On Successfully Running The Business With Your Lover

Managing a business poses its challenges and managing one with the one you love can make it even tougher.

Luckily, there are different ways to successfully intersect your business with pleasure. Here are some of them:

1. PLAN AHEAD

Before diving into a business venture with your boyfriend or girlfriend, one of the first things you must develop is a concrete plan. If you have never gone to that route before, it is best to research on your target market and the business nature itself.

2. COMMUNICATE OPENLY

Transparency is important if you want to make things work. Talk openly and honestly about your expectations, your concerns, and your assigned roles. It will make the business easier to manage if you had established these things earlier on.

3. SET YOUR GOALS STRAIGHT

If you are going on a cruise or a romantic trip with your lover and you decide to mix the business elements by meeting a few potential clients along the way, always keep your business pitch. It would be a horrific loss to spend tons of money and time on a potential client who does not take you or the business seriously. This is why you must set your goals and stick with them.

4. HANDLE THE CHAOS WELL

Conflict and chaos will happen beyond your control and you have to figure out a solution without adding blaming, bad attitudes, and frustrations in the pot. Handle the chaos well by calmly solving each problem side by side. Control your business and prevent conflicts by using websites such as Basecamp and Yammer.

Basecamp is a web-based project management and collaboration tool that allows files, messages, schedules, and other stuff to be stored in one place. While, Yammer is a private social network that helps employees communication across departments and locations.

5. REMEMBER TO MAKE TIME FOR EACH OTHER

When you create a business with your partner, it is paramount to make time for quality dates or intimacy sessions. Start by deciding when you will close the operation of your business for “date nights”.

Image Credits: pixabay.com (License: CC0 Public Domain)

Reconnecting with your lover outside of work is important because you are more than just “business partners” you are an A+ couple!

Sources: 1 & 2

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