Career and Enterprising Archives | Page 89 of 132

6 Skills With High Demand In Today’s Workforce

It comes as no surprise that today’s workforce is constantly changing and adapting with the needs of our environment. Technology-driven careers are becoming more and more in-demand these days. No matter which field you choose to take part in, having certain skills can increase your likelihood of success.

Consider sharpening these coveted skills:

#1: CLOUD COMPUTING SKILLS

Who does not know the Cloud? Almost all our data are stored in the Cloud. Cloud computing allows access to data storage, software applications, and other services powered by the Internet. Skills in Cloud computing are sought after due to the increasing number of companies that switched its business functions to the remote servers.

Cloud computing requires technical skills to ensure data security, to perform migrations, to negotiate terms with Cloud service providers, and to implement the best practices throughout the process.

#2: ANALYTICAL REASONING

Analytical reasoning is the ability to make sense of the data gathered and to uncover insights that can help business decisions. You already utilize analytical reasoning in your day-to-day lives. Detecting patterns, observing people, brainstorming, interpreting data, making decisions based on several factors, and integrating new information are all required in shaping one’s analytical reasoning.

People who have strong analytical reasoning skills are assets to the company as they investigate the problem and find solutions in an efficient manner. They understand the situation first before making decisions and taking necessary actions to help achieve the company’s goals.

#3: MOBILE APP DEVELOPMENT SKILLS

As smartphones and other mobile devices become the center of our communication an job processes, the industry for mobile application development continues to thrive. More and more businesses have converted their consumer experiences and internal processes digitally. Thus, people with experience and knowledge in app development are in-demand.

Mobile app development is a set of procedures involving programming and creating applications or designing software for fast-operating mobile devices. Because apps are so common, you can find plenty of tutorials and classes for app creation. Check out coding boot camps to kickstart your app development career.

#4: PEOPLE MANAGEMENT SKILLS

Despite the technological advancements and the social distancing restrictions posed around the world, people management skills help strengthen the business. Strong people management skills involve building relationships, keeping the team on track, increasing the team’s morale, and helping others achieve their goals.

People management includes the use of both soft and hard skills. We need people who can help us deal with work stress and empathize with us, especially during this challenging times.

#5: UX DESIGN SKILLS

User experience design is essential in making the digital world work for us. UX design is important because it aims to fulfill the people’s needs. Moreover, providing positive experiences to the clients can increase the likelihood of them coming back to the website itself. You can find an increasing number of opportunities in this field. If you want to gain advantage in this field, you can enroll in an online degree program led by UX experts.

#6: SEO/SEM MARKETING SKILLS

Digital marketing (SEO/SEM marketing) help increase the visibility or the web presence of companies and start-ups. People who are experts on the field can help blossoming online retailers to get noticed. Being noticed and having more site traffic leads to increased customers and revenue. Many companies are realizing the importance of digital marketing and are regularly looing for people with strong SEO/SEM marketing skills.

Image Credits: pixabay.com

Try exploring the digital marketing courses available at Google Digital Garage. Most of them are free!

Sources: 1 & 2

5 Attractive Work-From-Hotel Offers In Singapore

Although the Ministry of Manpower has updated its guidelines to allow more employees to return to the workplace, working from home remains to be the default job set-up as it adheres to the social distancing guidelines.

Despite this, not everyone is blessed with a peaceful space at home. Employees have to strike a balance between their personal and professional lives without being distracted with other factors. Concentrating on one’s tasks takes a whole lot of patience and discipline.

If you are looking for a suitable place for a rewarding workcation or a work-from-hotel option to escape the distractions inside your home, look no further than the places found on this list.

1. MANDARIN ORCHARD SINGAPORE

Introduce a new environment to your partner to refresh your minds. Book a Deluxe Room or a Suite at Mandarin Orchard Singapore if you want to work in a space with unlimited high-speed WiFi, refreshments, and 50% off the in-room dining options. Rates start from S$88++.

Mandarin Orchard Singapore offers packages for two through their Deluxe rooms and Suites. The former includes refreshments. While, the Suites include the award-winning restaurant Chatterbox’s signature Mandarin Chicken Rice set for two. Book a room from 7am to 7pm or 9am to 6pm. These packages are available from Monday to Friday (T&Cs apply).

2. MARRIOTT TANG PLAZA HOTEL

Enjoy a rewarding workday by hitting up the Orchard Road for some retail therapy (or Yuletide shopping) and staying in the Marriot Tang Plaza Hotel. It is conveniently located along the Orchard Road shopping belt.

You will be able to work inside a spacious room between 7am to 7pm. The deal includes complimentary parking, in-room beverage-making facilities, access to the hotel’s gym and pool facilities (i.e., by appointment only), and 30% off its dining options. Rates start at S$120++ (T&Cs apply).

3. FURAMA RIVERFRONT

Furama RiverFront indulges its guests with visually-pleasing spaces and comfortable lounges. If you do not want to book a room and prefer working outside of your home, you may consider working at the Furama RiverFront’s common lounge area.

You can get a day pass for S$28 and a monthly pass for S$450. Here are some of the inclusions of the daily pass according to its website (T&Cs apply):

a. $15 dining credits are applicable for all restaurants and food counters within the hotel
b. Free flow of coffee, tea, juices and soft drinks for the Pass Holder and one guest
c. 10% off total bill at any restaurants in the hotel
d. 12% off delivery and takeaways via Furama RiverFront or Furama City Centre’s online menu (food.furama.com) with a minimum order of S$80
e. Free weekday admission voucher to Waka Waka for 1 child
f. 1 Parking coupon for the Pass Holder (i.e., issued upon request)
g. S$10 off Style Theory’s Apparel Starter Plan
h. High-speed WiFi access

4. FAIRMONT SINGAPORE

Whether you are eager to book a room at Fairmont Singapore for work or play, you can enjoy its “Ultimate Daycation” package. For about S$145, you can use the Fairmont Room for two adults and two children. This package is available from Monday to Thursday at 8am to 7pm (T&Cs apply).

Inclusions are unlimited high-speed WiFi for multiple device, beverages, S$75 dining credits. These dining credits can be used at Skai, Mikuni, Prego, Anti:Dote, Clove or for in-room dining options. Guests will also have access to the hotel facilities such as the pool and spa (i.e., advance booking required). This offer is valid until December 30, 2020.

5. FULLERTON HOTEL SINGAPORE

It is not everyday that you can work in a neoclassical building with rich history that dates back to the 20s! The Fullerton Hotel Singapore’s Work From Fullerton package offers 12 hours use of its rooms with access to the hotel’s facilities.

Image Credits: pixabay.com

Inclusions are high-speed WiFi, in-room coffee and tea selection, access to the pool and gym, parking, and a dining credit of S$50. The maximum capacity for a room is three adults or two adults and two children. Inquire now as this package is available until November 30, 2020 only (T&Cs apply).

Sources: 1 & 2

An experienced executive recruiter shares ways on how to cope with rejection from job search

We get it. You’ve been sending out resumes and going for interviews but to no avail. Coupled with the pandemic with no clear end in sight, it’s tough to cope. In fact, more job cuts are expected amid COVID-19 according to Singapore’s tripartite advisory. The competition for job openings is definitely intense out there.

Furthermore, it’s probably common to be faced with more rejections in recent months. We understand it’s not easy to deal with them… especially if you’re constantly worried about your monthly expenditures and how to keep up with your daily spendings. Thankfully, an experienced executive recruiter shares with us some ways to cope with rejection.

#1: Everyone is in this together

While it’s possible to step out of an interview feeling like you’ve aced it, don’t beat yourself up if you don’t get a reply from the interviewer. Take some comfort in knowing that everyone else is in the same situation together. You’re not the only person having feelings of fear, stress, or situational depression from rejection.

#2: It’s just not meant to be

Overthinking might be the worst thing to do after being ghosted or rejected. If you’re trying to find some closure, maybe telling yourself that ‘it’s just not meant to be’ will work. As cliche as it sounds, the right time (and position) will come when it’s due. Not getting selected for a position doesn’t necessarily mean that you’re not good enough.

#3: Look within yourself

Image Credits: Depositphotos

You may be highly competent for a job on paper and experience-wise but sometimes it’s good to look within yourself. By that, we mean an analysis of your approach. How do you think you carry yourself during an interview? When asked why you left your previous position, do you start to unload by putting the blame on your ex-colleagues? Or do you exude positive attitudes instead?

#4: Ask for an opinion and adapt

If you think the constant rejections you’ve received have to do with the way you speak or approach an interview, ask for an opinion. Gather a few friends you can trust or mentors you look up to and share your interview style. Listen to their honest feedback and make the change if necessary. Then, keep practising till you’re confident of your pitch.

#5: Adjust your definition of success

Here, we’re talking about managing your expectations. Your pre-pandemic job goals might make sense in a strong job market. But we all know that’s not the case as the world battles the virus and its effects on our lives. Even if your present circumstances might seem far from your original dream job, celebrate the small victories along the way.

#6: Be well aware of your outstanding qualities

Image Credits: Freepik

Constant rejection can zap away your confidence and make you doubt the good qualities you have. It’s important to be well aware of your outstanding qualities and triumphant achievements in the past no matter the job interview result. To help counter a negative thought, mentally recall a moment in time where you managed to prevail over adversity.

#7: Keep a list of positive affirmations

You will be surprised to know the marvellous effects of positive affirmations on a tired and defeated mind.

“This is merely a minor setback; I will find a new job!”

“Just because I was rejected for the job does not diminish my self-worth and value.”

“I am smart, talented, and have a lot to offer.”

“I won’t give up and will make it through this tough time!”

#8: Take good care of yourself

You’re the only person in full control of your mind, body, and spirit. To cope with rejection the healthy way, it’s essential to take good care of yourself. Eat well, exercise, and keep up with that positive social interaction. It also helps to expose yourself to stories of successful people who’ve gone through the fire pit and risen up stronger. The right time will come for you. Take heart!

Jobs: M1, Shopee, and Wildlife Reserves Singapore are hiring

The Ministry of Manpower (MOM) said today (Oct 1) that companies in the professional services sector have offered about 9,000 opportunities since April this year. About 80 per cent of which are for professionals, managers, executives, and technicians (PMETs) roles.

If you haven’t found yours, don’t be disheartened. Take a look at some vacancies M1, Shopee, and Wildlife Reserves Singapore have for you this week.

#1: M1 – Senior/Executive, Customer Experience Management

Image Credits: The Straits Times

M1 has a history that dates back to August 1994. They are one of the four major telecommunications company operating in Singapore. It is also the first operator in Singapore to offer 24-hour customer service in 1997.

The Customer Experience Management professional works closely with the big data team, solution vendors, and internal IT teams to develop survey and customer profile insights. This is to guide cross-functional teams towards customer experience improvement strategies, ensure the business is focused on the right goals to deliver delightful customer experience, and to react appropriately to market changes.

Job Qualifications

Candidate should possess a Degree or tertiary education
Major in Computer Science and LEAN application would be an added advantage
Analytical mind to be able to combine and draw correlations from different data sets
Commercial awareness with good influencing skills to get buy-in from stakeholders
Self-starter with a passion for driving and supporting change
Ability to work in a fast pace and multi-tasking environment
Proficient in Excel and Data Analysis applications
Strategic thinking, planning, as well as forward-looking

Key Responsibilities

Using survey tools and dashboards to formulate and provide an on-going view of Customer Experience related metrics across multiple touchpoints (assisted/non-assisted) and identify actionable segments to drive improvements.
Design and formulate survey strategies to solicit useful feedbacks and identify categories of Failure Demands to be presented to the management on a regular basis.
Plan, scope, and execute studies from insights to provide an ongoing view of how the brand is performing on key measures (NPS, Customer Effect Score, FCR, etc.).
Identify customer pain points, as well as to support new delivery of survey questionnaires.
Work cross-functionally to embed insights with relevant stakeholders, facilitate ideation or action planning sessions, as well as track the progress and impact of initiatives.
The scope includes but not exhaustively, research and methodology, evaluating and managing external vendors, designing questionnaires, data crunching, preparing reports, identifying actions to be taken, and project managing cross-functional stakeholders to track progress and impact of actions.

How to apply?

Apply and view the job post in full here.

#2: Shopee – Business Development, Fashion Special Projects (Singapore)

Image Credits: Campaign Asia

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure, and fast online shopping experience through strong payment and fulfilment support.

The company believes that online shopping should be accessible, easy, and enjoyable. This is the vision Shopee aspires to deliver on the platform every single day.

The team comprises over 8,000 employees from across the region and they are constantly on the lookout for potential young talents who have the passion and drive to become part of a fast-moving and dynamic group.

Job Qualifications

A Bachelor’s Degree from a reputable local or overseas university
Strong problem-solving and analytical skills, able to break down problems, draw insights from data, and design practical solutions
Demonstrated ability to manage and follow through project executions
Detail-oriented, meticulous, independent and have a strong drive to get things done
Comfortable communicating with multiple stakeholders across departments and teams
Experience in eCommerce industry or content marketing will be a plus
Proficiency in Excel, knowledge in SQL will be a plus

Key Responsibilities

Develop KPIs, monitor performance, and drive continuous improvement of ongoing initiatives
Collaborate with cross-functional teams to ensure timely project execution
Execute initiatives to improve fashion users’ experience such as to clean counterfeit items, to standardize the item description, to facilitate with users’ return and refund etc.
Manage whole fashion item nominations to be featured on campaigns, build an SKU library in a logical and structured manner
Creative thinking on live-stream content, initiate ideas on how to help sellers attract customers, and monitor live stream performance
Conduct marketing research on fashion buyers and understand the fashion trend, to acquire new buyers to fashion as well as increase the conversion rate

How to apply?

Apply and view the job post in full here.

#3: Wildlife Reserves Singapore (WRS) – Producer/Show Host

Image Credits: WRS

Mandai Park Holdings (MPH) is driving the rejuvenation of Mandai Precinct into an integrated nature and wildlife destination, through its development arm, Mandai Park Development (MPD). As champions for Wildlife, the brand leads actions to protect, inspire a love for wildlife, and spark a sense of wonder in everyone, regardless of roles.

Come 2024, they will add a new Bird Park, a Rainforest Park, nature-themed indoor attraction and Eco-resort as part of the Mandai rejuvenation plan. If you are self-driven, looking for growth, and new challenges, WRS wants you to be part of their team.

The incumbent will research, plan, produce, and host world-class and innovative experiences, shows and programming with minimal supervision across a range of formats to deliver unique and cut-through content for the My Animal Buddy programme that targets families with kids. The end goal is to transform their engagement with families globally in and beyond the wildlife parks, to fulfil their Planet, People, and Performance goals.

Job Qualifications

Degree in Mass Communications, Theatre, or equivalent
Ability to speak fluently in more than one language
Minimum 3 years of experience in the media industry with experience in original content conceptualisation and scriptwriting, especially for the kids’ segment
Comfortable in front of the camera with excellent hosting and acting experience
Excellent interpersonal, presentation, and written communication skills
Experience in creating and hosting your own channel on various social platforms
Knowledge in editing experience and graphic design skills are an asset
Self-motivated, team player, and a positive attitude
Thrives in a fast-paced environment, loves pushing the boundaries with a love for speed and agility
Love wildlife and the earth, with a desire to champion conservation and sustainability

Key Responsibilities

The Producer

A creative contributor who will ideate, conceptualise, and coordinate all aspects of in the park virtual shows and programmes.
Scripting, directing, and editing shows and programmes in alignment with programme vision and goals. To help children acquire essential life skills while deepening connection and care for animals.
Leverage deep understanding of consumer preferences and trends, coupled with a strong understanding of the edutainment and media landscape.
Conceptualise captivating experiences, create and test unique programming concepts, and scale promising concepts both in park and out-of-park to achieve desired business goals of growth in subscription, engagement, retention, and customer lifetime value.

The Show Host

Responsible for hosting shows and programmes, interacting with guests and audience in real-time.
Co-create the design of a distinctive persona/personality as the face of the My Animal programme.
Deliver memorable and outstanding experiences that will captivate audiences worldwide.
Keep the programme running on schedule, with the agility and wits to respond positively and quickly to unexpected issues, and the ability to improvise as needed on the go.
Create well-loved experiences and shows with strong appeal to drive repeat viewership and participation.

How to apply?

Apply and view the job post in full here.

Jobs: Foodpanda, Ministry of Manpower, and the Singapore University of Technology and Design are hiring

How’s your job search coming along? If you’re currently looking for contract positions in vendor onboarding, customer operations, and research, we have good news for you. Foodpanda, Ministry of Manpower, and the Singapore University of Technology and Design are hiring those positions respectively.

Here are the deets.

#1: Foodpanda – Vendor Onboarding Agent (1 year)

Image Credits: 8 Days

Foodpanda claims to be the leading, on-demand food delivery company in Singapore, bringing thousands of your best-loved restaurants online into your home or office – fast! The brand is all about bringing on the smartest folks as they continue to grow with an “all hands on deck” environment and hire those who can thrive in a startup culture.

They are looking for a highly-driven and motivated Vendor Onboarding Agent (1 year) for their team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate should be comfortable working both independently and closely with the management team.

This position will report to the Vendor Onboarding Team Lead.

Job Qualifications

Highly communicative with a pleasant personality
Fluent in written and spoken English; other language skills are a plus
Proactive and self-motivated individual who thrives on meeting targets
Prior call centre experience a plus, but not compulsory

Key Responsibilities

Onboard potential foodpanda vendors on the platform via phone calls
Create content from restaurant menu photo and transfer the information to excel template according to the right format
Assist the sales team on face-to-face/call training sessions with potential vendors on “how to sell on foodpanda”
Setting up relevant accounts for potential vendors for them to start selling on foodpanda
Able to understand and operate applications
Any other ad-hoc tasks as requested by the manager

How to apply?

Apply and view the job post in full here.

#2: Ministry of Manpower – Manager, Customer Operations, Regulations and Customer Operations Department (Labour Relations & Workplaces Division)

Image Credits: Yahoo News Singapore

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and secure retirement.

In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe.

As a MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety, and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.

Specific to the job position, you will be primarily responsible for providing timely, reliable advice to customers on the Employment Act and employment-related issues. You will also assist to promote and strengthen the service culture of the division.

Job Qualifications

You should have:

Strong verbal and written communication skills
Strong empathy to be able to understand the issue from the customer’s perspective
Proficiency in the use of Microsoft Excel to manage data

It will be good if you also have:

Prior experience in a customer service role
Background in Human Resource or knowledge of the Employment Act

Key Responsibilities

Manage and respond to enquiries and feedback on the Employment Act and employment-related issues through phone calls and written replies
Compile and analyze data collated from enquiries to support operations planning and policy reviews
Review and build on the database of sample and reference replies to improve knowledge management
Review and update FAQs on Employment Act on the MOM website
Coordinate with other departments and government agencies on the implementation of service initiatives.

How to apply?

Apply and view the job post in full here.

#3: Singapore University of Technology and Design – Research Associate/Assistant (Contract)

Image Credits: The Straits Times

The Lee Kuan Yew Centre for Innovative Cities at the Singapore University of Technology and Design is seeking two Research Associates/Assistants with a strong research background, to contribute to multi-disciplinary and longitudinal research on Open Loop Careers. The research area is related to the Future of Work, and empowering Singaporean workers to cope with the changes in the Fourth Industrial Revolution and how working adults make career decisions in this context. The research areas are on adult learning, career development, and education.

The Research Associate/Assistant will contribute to the design and execution of a longitudinal mix-method study and its associated data collection and analysis, as well as assisting in the preparation of academic publications, reports, and policy papers. The Research Associate/Assistant will contribute predominantly to either qualitative or quantitative aspects of the research while being trained in the other research methods under the mentorship of the Research Fellow.

Job Qualifications

Masters or Bachelors in Education, Psychology, Social Science, Behavioural Science or related fields.
Good knowledge/demonstrated interest in adult learning and/or career development research.
Good knowledge/demonstrated interest in the social sciences and methods.
Demonstrate knowledge in either
- Using qualitative methods, including literature reviews/evidence synthesis, the conduct of in-depth interviews and focus groups, and qualitative data analysis, or
- Using quantitative methods, including longitudinal study design, literature reviews/evidence synthesis, conducting surveys, and quantitative data analysis.
Prior experience with both qualitative and quantitative methods is a plus, but not essential.
Demonstrate excellent interpersonal and communication skills.
Willing to learn new research methodologies.

Key Responsibilities

Contribute to the literature review/evidence synthesis.
Contribute to designing and conducting a longitudinal survey and assist in the analysis of the data.
Develop interview topic guides, arrange, and conduct interviews and focus groups.
Conduct qualitative or quantitative data analyses.
Collaborate in a team of researchers to conduct fieldwork.
Conduct workshops with students and external participants.
Support the team in project management of the research, including technical aspects and budgeting and administrative tasks.
Liaising with external stakeholders.
Assist in preparing papers for peer-reviewed publication, reports, and policy papers.
Additional duties as may reasonably be required within the scope described.

How to apply?

Apply and view the job post in full here.