Important Things To Know About The TraceTogether Token

Image Credits: Dwi Handayani via Facebook

TraceTogether is a digital system, which the Singaporean Government had implemented to allow for better contact tracing in response to the effects of the pandemic in the country. The system was originally designed as an app and was later supplemented by a physical token due to the low-usage of the TraceTogether app.

October 26 (Monday) marked the start of the mandatory use of TraceTogether app or token at all Singapore cinemas. Venues with activities that involve larger groups of people will follow the same mandate. By the end of December, checking-in with the TraceTogether app or token will be compulsory in public venues such as restaurants, workplaces, schools, cinemas, hotels, healthcare facilities, and shopping malls.

This means that you will no longer be able to gain access to these places through the SingPass mobile app or by scanning SafeEntry QR codes with your phone’s camera. Instead, you can either use the TraceTogether app or token. The former includes a function for users to scan SafeEntry QR codes that are displayed at venues. The latter comes with a QR code that can be scanned for entry. Please do not cover the QR code attached to your token.

In the recent days, Singapore has hit about 50% participation rate in its digital COVID-19 contact tracing program. This is good news because having 70% of Singapore’s population using TraceTogether is one of the conditions that has to be met for Singapore to enter phase three. This is according to Education Minister Lawrence Wong, co-chair of the COVID-19 task force.

Before you collect your token at the community centre (CC), please check to know its availability. To prevent long queues from forming, members of the public have been encouraged to collect their TraceTogether tokens from the CC nearest to where they live. There is no need to collect a physical token, if you already have the TraceTogether app. You may download the latest version of the app at

Minister-in-charge of the Smart Nation initiative Vivian Balakrishnan also highlighted that there will be more than enough TraceTogether tokens for everyone. These tokens can be collected at thirty-eight CCs around the country. It will be made available at all 108 CCs by the end of November.

Once you receive your token, check its light. The green light blinks, if your token is working. It should blink once every minute. Its battery lasts for six months and is not rechargeable. You may “dress-up” your token by putting your old first-generation AirPods case. It will fit nicely on that.

Image Credits: Putri Shaghira via Facebook

Lastly, the data stored in your token will be automatically deleted after twenty-five days. There will be room for more information.

Sources: 1, 2, & 3

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