Anna Agoncillo, Author at MoneyDigest.sg

6 Foolproof Ways To Make Your Clients Like You More

With the modern technology, an unhappy customer can easily share his or her opinion to various social media platforms, which will negatively affect your business. Truly, keeping your existing clients satisfied is a crucial part of a successful business. Nurturing relationships can increase client referrals and decrease the loss of valued clients.

On that note, here are 6 Foolproof Ways To Make Your Clients Like You More…

1. COMMUNICATE GENUINELY

Communicate genuinely to your existing and potential clients as a knowledgeable representative of the business. Addressing the client by name seems trivial however, it is a simple way to build rapport. Increase your clients’ happy experiences even more by talking to them in a manner that they prefer, whether it be through phone, email, or in person.

2. LISTEN TO WHAT THEY HAVE TO SAY

Aside from talking to them genuinely, you must actively listen to what they have to say. You may assume that you know what they want but, what if you are utterly wrong? In fact, most companies fail because they are creating a product with a non-existent demand.

Image Credits: pixabay.com (License: CC0 Public Domain)

So, accept feedback and take necessary actions to improve your business. Use the following methods to gather feedback from your clients: focus groups, social media, surveys, online Forms, and observation.

3. DO NOT MAKE PROMISES YOU CANNOT KEEP

Set realistic and reasonable deadlines to avoid disappointing others. If you promised to deliver the product or send the contract in two weeks then, deliver it within two. Nothing damages your trusting relationship more than a series of broken promises!

4. PROMPTLY RETURN EMAILS AND PHONE CALLS

In conjunction with No.3, you must promptly return emails and phone calls as promised. Interestingly, the top complaint clients have about lawyers are unreturned phone calls. Adopt a habit of replying emails and returning calls at night before you sleep or early in the morning so, you do not miss a thing!

5. OFFER PROMOTIONS AND ONGOING SUPPORT

A surefire way for your clients to like you is to offer occasional promotions and discounts. Keep them in the loop by sending out electronic announcements and decorating your shop with attractive posters. Additionally, you must offer excellent customer service by responding quickly to clients’ needs. The strong ability to deliver excellent customer service will be your edge over your competitors. One consideration is providing support through a help desk software, such as Zendesk. If you are looking for a Zendesk alternative, check out why Kayako is winning with its ease of use, flexibility and affordability.

6. SHOW YOUR GRATITUDE

You do not have to spend thousands of dollars to extend your gratitude to your loyal consumers. Manifest your appreciation to your clients by saying “Thank You” in person or by sending an electronic “Thank You note”. This simple gesture will impact the way that they view your company. It will make them feel valued and special.

Image Credits: pixabay.com (License: CC0 Public Domain)

Sources: 1 & 2

Cosmic Ways To Save Money Like A Jedi

Sometimes, useful financial advice can come from the unlikeliest places. Take Star Wars, for example. It is not only an epic Science fiction film series but also a good place for frugal inspiration.

Learn to save money like a Jedi with these five universal ways:

1. BUILD THINGS FROM SCRATCH

Luke Skywalker, one of the greatest Jedi in the galaxy, spend no expense by making his own lightsaber (laser sword). Like Luke, do not be afraid to Do-It-Yourself!

Start from simple crafts such as making your own shower cleaner or personalized key-chain. After which, turn the difficulty up a notch by making all the crafts for your dream wedding. This can help you save loads of cash.

2. SIZE MATTERS NOT

In “Star Wars:The Empire Strikes Back” movie, Luke was tasked to raise his X-wing (aircraft) from the swap and he complains that it is too big. This frustrates Yoda, a wise Jedi Master. Yoda then explains that size does not matter and excuses are not welcome.

In life, obstacles to saving money can seem unbearable at the moment but, it shall not stop you from pushing through. Furthermore, you must understand that the size of your salary does not matter. What matters most is how you spend and manage it.

3. SHARE AND BE BLESSED

A Jedi shares his knowledge and skills to others with no charge. Apply the hippie-like concept of sharing to your life. Share resources to your fellow classmates and you will not have to buy expensive reference books ever again. Also, you can carpool with your friends to save on gas.

4. KEEP YOUR WARDROBE SIMPLE

Much like Jedi Knights who mostly wear “brown sack-cloths with hoods” or Facebook’s founder Mark Zuckerberg who mostly wears grey shirts, you can save more money by keeping your wardrobe simple. You do not have to wear the same shirt or same outfit everyday! Just avoid hefty designer clothing by purchasing clothes from thrift shops or year-round sales.

5. DO OR DO NOT. THERE IS NO TRY.

When Luke was making excuses about his inability to levitate objects with his mind, Yoda told him these famous words: “Try not. Do or do not. There is no try.”

When you continue to make excuses to saving money or altering your spending habits, you can end up retiring broke. So, start accepting the responsibility and create a monthly budget that is suited for you. In due time, you will see that eliminating your excuses produces meaningful results.

Sources: 1, 2 , & 3

5 Highest Paying Jobs In Singapore’s Healthcare Sector

Singapore’s Healthcare Sector consists of the private healthcare systems, public healthcare systems, and voluntary organizations. A job at this sector entails hard work, long hours, dedication to studies, and attractive pay.

JobStreet.com, a premier online recruitment company in Asia, conducted a nationwide study in 2013 and found that the highest paid fresh graduates were doctors. With an average starting pay of over S$3,000 a month, entry-level doctors even surpassed the starting pay of corporate finance’s fresh graduates!

Salary.sg, a website dedicated to relay information on career and jobs, used the Ministry of Manpower Wage Data (2014) and excluded the bonuses and profit-sharing to generate the monthly gross wages of over a hundred jobs in Singapore.

Applying that information with your desire to earn big, you may consider these five jobs:

Image Credits: pixabay.com (License: CC0 Public Domain)

5. MEDICAL RESEARCH SCIENTISTS

Medical Research Scientists can be found in universities, research institutions, and hospitals. They make and conduct experiments in order to increase our scientific knowledge in areas such as treatments or drugs. They earn a median monthly wage of S$6,489.

4. HEALTH SERVICE MANAGER

The Health Service Manager is responsible for the daily running of the hospital or the community health center. Managers liaise with clinical and non-clinical staff while considering the demands of the local laws and local situations. Interestingly, they earn about S$7,848 a month.

3. GENERAL PRACTITIONERS

General Practitioners (GP) give primary and continuing care for patients by taking physical, emotional, and social factors into account when diagnosing disorders and prescribing the appropriate treatments. GP’s in Singapore earn an average of S$16,354 per month.

2. CLINICAL DIRECTORS

A Clinical Director’s responsibilities include the management and quality assurance of clinical services as well as the training and supervision of all the healthcare staff. They earn a median monthly salary of S$25,000.

1. SPECIALIST MEDICAL PRACTITIONERS

Specialist Medical Practitioners diagnose and treat the disorders of patients in a wide range of areas including anaesthesiology, pathology, internal medicine, ophthalmology, pediatrics, dermatology, surgery, and radiology. Depending on the area of specialization, Specialist Medical Practitioners can have demanding and irregular shifts. But, all is compensated as they earn an average monthly salary of up to S$30,250!

Image Credits: pixabay.com (License: CC0 Public Domain)

Sources:1, 2, 3, & 4

Learn To Play A Musical Instrument For Free In 5 Ways

There is something extraordinary about being able to learn a new skill or achieve something new on your own, especially if you started from scratch. For instance, self-made millionaires are so admirable that we want to know their secret to success.

If you aspire to become a self-taught musician, look no further because this article will give five ways to achieve your dream. Start by finding the right instrument for you. The instrument that you shall choose must dictate the type of music you like or must resonate the type of music you visualize recreating.

1. EXPLORING THE WORLD OF MUSIC

If you want to explore the world of music, it is a good idea to start with the history first. Annenberg Learner’s Exploring the World of Music consists of a series of half-hour videos that examine topics such as sound, melody, harmony, music memory, music composers, and so on.

The featured artists perform music from Bosnia to India and Ireland to West Africa. Learn even more with the related printable materials that are available on the website for free.

2. ONLINE MUSIC THEORY GAME

With its simplistic lessons and user-friendly interface, a beginner can truly appreciate the “Online Music Theory Game”. Online Music Theory Game offers a myriad of lessons on multiple instruments such as keyboard and guitar. Its lessons include the discussion of the music fundamentals such as note duration, major and minor scales, and key signatures.

Try browsing through the lessons, here.

3. SELFTAUGHTGUITARLESSONS.COM

If you are eyeing on the sleek guitar as your instrument of choice, SelfTaughtGuitarLessons.com is a good place to start because it covers everything from the basics including how to purchase your first guitar and what its parts are. Little by little, you will be able to learn the chords and scales with the informative articles and videos. A glossary that includes the musicians’ lingo is just an added bonus of the site.

4. PLAYPERFECT MUSIC PRACTICE SOFTWARE

PlayPerfect Music Practice Software allows you to practice musical pieces by setting its speed, tempo, and visual cues. Notes display a change of color as you play and you can practice playing with or without the metronome. You can use it for any instruments such as violin, guitar, piano, cello, bass, flute, or saxophone. It is available to download for free on your Windows 7, 8, 10, Vista, and XP.

5. YOUTUBE

YouTube, a video-sharing website, is not limited to the cute cat or provocative music videos. It stores a lot of tutorials too! Simply type the musical instrument you want to play on the search tab and put the word “tutorial for beginners” beside it and click enter. Now, you will see a screen full of tutorial videos you can choose from.

Here are just some of them:

a. Flute Tutorials

b. Violin Tutorials

c. Piano Tutorials

Image Credits: pixabay.com (License: CC0 Public Domain)

Have fun learning! 🙂

Don’t Be Fooled By The Con: 5 Ways To Avoid Rip-Offs

With the technological advances in this day and age, scammers are becoming more sophisticated and effective. But, no matter how charismatic and persuasive a con artist can be, you can avoid losing money by following these 5 ways:

1. DO NOT GIVE YOUR BANK DETAILS OVER THE PHONE

Most of the phones today have caller ID that shows you the number of the person or the company on the other end of the line. If you do not recognize the number or the caller and he or she asked you for your valued bank details, say you will call back. Wait for a few minutes then, try to call the number again to access the validity of the caller.

It is better to not give any sensitive details over the phone, unless if you initiated the call. Simply, if you do not recognize the caller’s number and the area code is not +65 (Singapore’s area code) then, it is most likely a scam.

2. BE CAREFUL WITH THE LINKS

To avoid downloading virus or other malware, only open attachments and links that were given by your friends, family, partners, and clients.

Apply this rule for emails and social media messaging. For instance, there was a scam that used a fake Facebook game based on the popular “Twilight” series to gather the personal information of the Twilight fans.

3. BE CAREFUL WITH YOUR EMAILS

There are three “Don’ts” that you must follow to avoid becoming the target of an online scam:

a. Do not provide your personal email address freely.
b. Do not respond to emails that are asking for your personal information.
c. Do not answer emails whose senders are unknown.

Image Credits: Wikiphoto (Creative Commons License)

4. KEEP AN EYE ON YOUR DEBIT AND CREDIT CARD REPORTS

If someone else assumes your identity or steals your wealth, a good way to find evidence of the crime is by checking your credit card statements. I am sure that most of the banks have online banking now so, you will have the convenience to track your spendings anytime and anywhere. Report any suspicious activity to your bank right away.

Aside from credit card fraud, you can lose more money if you are a victim of debit card fraud. Since your debit card is connected directly to your savings, losses can be more extensive. And, money will be harder to recover. This is why you must check your account frequently and be vigilant of the people who stand close to you while you are using your debit card.

5. DO NOT BE AFRAID TO DISCUSS WITH OTHERS

Con artists seek those individuals who are perceived as solitary, trusting, and gullible. If an opportunity (e.g., a new business venture or a new insurance scheme) arrives at your doorstep, do not hesitate to ask for more time to think things through.

Before making a huge decision, it is important to consider the situation and the consequences carefully. Tell the agent or the potential con artist this: “I will discuss this with my lawyer and my partner. After which, I will get back to you.”

Sources: 1 & 2

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