Sometimes the toughest part of your job is not the work…it is the people. The mixture of personalities and individual differences can cause conflicts. In the workplace, conflict causes a significant degree of frustration, discomfort, sadness, anger, and pain. It is a different story when the conflict is between you and your boss.
Where your boss is concerned, you want to be sure to apply plenty of finesse. It is crucial that you remain calm and objective. There is nothing to be gained and much to lose by getting angry and being disrespectful. You may not be able to see each other eye-to-eye, but you will have shared thoughts by further nurturing your relationship. Thay being said, here are some tips you can apply to handle the conflicts with your boss:
#1: ACKNOWLEDGING AND RESPECTING AUTHORITY
Put all your energy into understanding and empathizing with the management’s point of view. Ask open-ended questions until you fully understand where your boss is coming from. Resolution begins with respecting each other’s point of view.
#2: RE-DIRECT THE DISCUSSION
Find a common ground that makes sense for you, your boss, and the organization. Stay on this topic until you identify a mutually beneficial outcome that you can work towards to.
#3: ASK FOR HELP
An honest, sit-down conversation is more likely to yield a thoughtful response than an emotional exchange sandwiched between meetings. Unless it is an emergency, you can ask your boss for an appointment so that you will have time to gather your thoughts. It is best to approach your boss with a calm and collected attitude to get your point across and to ask for necessary help.
#4: KNOW YOUR TIMING
Timing is essential when approaching your boss about issues and other combative events. You may be the perfect target for a feisty exchange if he or she just had a major setback.
Know your timing! Try to avoid addressing conflicts before lunch when hunger might distort reason or just before the end of shift when everyone is eager to go home.
#5: ASK IF YOU CAN SHARE YOUR VIEWPOINT
Once you are given permission to discuss your concern, be clear and compelling. Link your perspective to what matters most to your boss, the organization, and your common goal. If your boss is not (physically and emotionally) available to talk, reschedule the discussion when the dust settles.
Fully understanding how the minds of Millennials work is a near-impossible task! However, it is crucial to address a few generation-defining characteristics to help enhance your understanding.
#1: MILLENNIALS VIEW THEMSELVES AND OTHERS AS EQUALS
Regardless of their co-workers’ relative seniority, level of education, or other remarkable accomplishments, Millennials view themselves and other generations as equals. You can either interpret this as a sign of entitlement or a sign of secured self-image. The perception of equivalence is partially rooted from the fact that they bring a unique skillset to the workplace, and they know it.
Millennials are fluent in technology compared to previous generations. Their recommendations often provide increased organizational efficiency, and they expect to be taken seriously for that.
#2: MILLENNIALS ARE MORE “SENSITIVE”
Previous generations considered Millennials as more sensitive. A part of it is true and it’s not all bad. Millennials have low tolerance for injustice, disrespect, and hostility.
They are willing to speak up about the quality of their experiences (i.e., the good and bad) and are willing to apply compassion in what they do. Thus, they are aware of the harm inflicted by toxic management. They are wary of its risks including burnout and diminished performance arising from unsupportive working environments.
#3: MILLENNIALS DESIRE PROFESSIONAL GROWTH
According to data from Gallup, 60% of Millennials are open to new job opportunities, making them the generation that is most likely to change jobs when they get the chance. Millennials are eager to climb the metaphorical ladder. They keep a constant eye out for professional growth.
The desire for professional growth may be influenced by social comparison and social media. From peers publishing their latest accomplishments on LinkedIn to the implicit follower counts on other platforms, Millennials often measure their accomplishments against their peers.
#4: MILLENNIALS NEED FREQUENT FEEDBACK
Millennials have seemingly insatiable craving for feedback and instant gratification. In response to technology, the Internet has become a background noise for constant positive and negative feedback. Beyond the noise, this generation has come to rely on crowd-sourced data to guide their every move.
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Regardless of whether you are giving constructive feedback or compliments, it is important to understand their expectations about frequency when determining how to communicate with them in the workplace.
HOW TO MANAGE THEM
If you are concerned about how to manage them in the workplace, you need to learn how to communicate in a way that encourages them to stay open. For instance, you may start by saying: “I am going to be frank with you about your performance because I see your potential and I trust that you can handle this feedback.”
Using this strategy frames the feedback no matter how difficult it is to deliver. Moreover, it puts your employee in a position where being receptive to feedback affirms their reputation as a respectable peer. Additionally, you can provide opportunities for personal and professional growth.
Millennials can be your greatest allies and your hardest working group of employees if you manage them correctly. Consider the generation-defining characteristics mentioned above to guide your leadership style!
Singapore’s Vaccination-Differentiated Safe Management Measures (VDS) will extend to more events and venues from 1 Feb 2022. The VDS includes all indoor sports facilities and Institutes of Higher Learning (IHLs).
Unvaccinated guests will no longer be allowed to visit serviced apartments, hotels, and hostels for leisure purposes. Thus, only fully vaccinated individuals or people who have a 180-day exemption due to being previously infected with COVID-19 will be permitted to enter these spaces.
Last 14 Dec 2021, the Multi-Ministry Taskforce said that the VDS expansion will be placed to “better protect the vulnerable and at-risk groups in our population, while allowing specific concessions for fully vaccinated individuals to return safely to the workplace”.
VDS MUST PERTAIN TO ALL EVENTS
From February 1, all events must implement the VDS measures – regardless of the event size. This shall include media conferences, work-related events, and funerary memorial events.
The Multi-Ministry Taskforce decided that this change is necessary because “even smaller-sized events can spark transmission that can then spread to wider groups of people, especially in view of the Omicron variant.”
FURTHER DETAILS
The VDS measures will be required at work-related events, media conferences, and funerary memorial events starting 1 Feb 2022. Funerals, wakes, or funeral processions that were held prior to cremation or burial do not fall under the VDS requirements. However, no more than thirty individuals at any time may participate in these activities.
There are other exemptions. Students in IHLs who are completing their full-time NITEC/Higher NITEC, degree, or diploma programs will be exempted from the VDS requirements when entering their respective academic institutions.
WORK ADJUSTMENTS FROM JAN 15
Last 26 Dec 2021, the Ministry of Health announced that unvaccinated workers will no longer be permitted to return to the workplace despite having negative pre-event testing (PET) result. This statement was released to the press:
“Following the review and discussion with tripartite partners, we have decided to remove the PET concession for unvaccinated persons to return to the workplace from 15 Jan, 2022.”
Partially vaccinated workers who received one dose of vaccine will be granted a grace period until January 31 to complete their vaccination and to enter their workplaces.
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These measures apply to foreign workers too. Foreigners who wish to work here on a long-term basis or want to renew their existing employment visas will have to be inoculated against COVID-19. According to the MOH, exemptions will be granted for children below 12 and for the people who are medically ineligible for the shots.
PRECAUTIONS FOR THE OMICRON
“WE HAVE TO LEARN TO LIVE WITH OMICRON AS WE HAVE WITH DELTA,” said Co-chair Health Minister Ong Ye Kung.
These precautionary measures were considered in view of a boost in COVID-19 infections by the Omicron variant. MOH stated that “international evidence indicates that the Omicron variant is likely to be more transmissible but less severe than the Delta variant.”
“We have done whatever we can to prepare ourselves for it; especially in administering boosters to our population and starting vaccinations for our children. We seek the cooperation and understanding of everyone, as we weather through an Omicron wave in the next one to two months,” added by the MOH.
On your way to a job interview for a company that you care about, you brought a C.V. that highlights how perfectly you fit in the position you applied for. You are more than qualified for the position, and the team would be lucky to have you. The hiring manager said so himself!
However, you start questioning whether you are capable of the job as you meet the company’s supervisor. Self-doubt can cripple you and hinder your success.
WHAT IS IMPOSTOR SYNDROME?
Impostor Syndrome is the overwhelming feeling that you do not deserve success. You become convinced that you are not talented, attractive, intelligent, or capable as you may seem. You suspect that your achievements are due to luck, good timing, and other external factors.
Particularly in male-dominated environments, impostor syndrome has been thought to affect women more than men. However, recent study showed that it affects both genders equally.
A person with impostor syndrome (impostor) has a sense of being a fraud, a difficulty internalizing his or her success, and a fear of being discovered. Usually, the stressor triggering impostor syndrome involves getting a new opportunity such as a new job or an advanced degree.
“The person who achieved this level of success begins to have negative thoughts that the success was not really earned. These negative thoughts, which are often referred to as ‘cognitive distortions,’ are based on fear and anxiety and not based in objective facts.” – Ms. Cara Maksimow, LCSW
HOW CAN IT AFFECT WORK?
An impostor may procrastinate or put off assignments due to the fear of being unable to complete the necessary ambitious standards. On the other hand, the imposter may over-prepare by spending too much time on the task. If his or her behavior creates a successful outcome, it will be written off as luck or fluke in the system.
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Success can create a cycle of self-doubt for imposters. Even when they achieve important milestones, they are unable to recognize their own achievements. Instead of celebrating these, the impostors are worried that others will discover the “truth” about their abilities. This is an irrational thought.
HOW CAN YOU MANAGE IT?
There are many ways to manage the impostor syndrome. Here are just some of them:
a. Create a list of your strengths and prior accomplishments at work. Refer to this list when you are questioning yourself.
b. Talk to mentors who are more experienced in the field, when you feel like you do not belong in the situation.
c. Set realistic goals. Often, a fear of failure and a need to be the best can lead to overachievement.
d. Acknowledge what you are feeling. Do your best to keep a journal. Whenever you experience feelings of self-doubt or inadequacy, write your thoughts down. Be specific about why you are feeling this way.
e. Handling with Impostor Syndrome takes long-term effort. You need to employ strategies to deal with it at particularly stressful situations. When the negative self-talk takes over your mind, try to confront it by distancing yourself from the “emotional power” of the voice.
In these uncertain times, waking up and going to work is an achievement on its own. We have gone through a lot and we continue to adapt to our dynamic environment. Much like your personal life, your professional life is a work in progress.
When you start a job, it is all new and exciting. Do not get me started with the honeymoon phase! As time passes by, the job that once seemed so flawless may lose its luster. You may become complacent or disinterested without even noticing it. Before you call it quits, give yourself the opportunity to reconnect with your current job.
#1: FIND THE ROOT OF THE PROBLEM
If you find it challenging to drag yourself out of the bed for work every morning, the first step is to admit that your motivation to go to work is slowly dwindling. You are not as passionate as you used to be. Similarly, you may want to know the root cause of having unpleasant days at work. That said, this is nothing to be ashamed of! There are many factors that can affect your feelings such as the significant changes brought by the COVID-19 restrictions.
Instead of lamenting over it on your Twitter or Facebook feed, sit down and reflect. What are the possible causes of the issues you have at work? You must first examine the things contributing to what you are feeling in order to change for the better. Once the root of the problem is clear, you can start making small changes in your personal workspace and within yourself.
#2: PERSONALIZE YOUR WORKSPACE
Whether you are staying on a partially enclosed office workspace (i.e., a cubicle) or sitting in your home office, filling your workspace with special items can help boost your mood. Gather your favorite souvenirs, your favorite family photographs, your favorite indoor plants, or anything that sparks joy into your life. In those moments when you are feeling down and frustrated, being surrounded by things you love can help lift your spirits.
Do your best to make your personal workspace comfortable. If permitted, you may even collaborate with your colleagues to decorate the communal areas of your office. Fill it with items that everyone enjoys.
#3: LEARN NEW THINGS
Learning does not stop in school! You can broaden your knowledge and skills to ignite the curiosity from within. Sometimes, people feel frustrated at work because they lack certain skills that are necessary to succeed. On the other hand, you may be well-versed at your current job and still lack the knowledge to take on a desired new role. Not knowing how to approach an obstacle at work can affect your motivation levels.
The best way to tackle this roadblock is to invest in continuing education and to update your skills. Talk to your boss about the available trainings or certifications that will benefit you and the organization. Does the company offer in-house training? If not, you can search for online training programs that interest you. Look for online courses, in-person workshops, international conferences, and other training programs.
#4: PRACTICE GRATITUDE
One of the profound ways to reframe your relationship with your work is to identify all the good things about it. Practicing gratitude may seem hard at first, because you must see through the unpleasant circumstance and recognize the positivity. However, you have to realize that what you focus on – grows.
The good things are there, you just have to keep digging deep. For example, you appreciate your respectful supervisor, or you simply value the paycheck that keeps a roof over your head. What made you fall in love with the position in the first place? Go back to that moment. Writing down all the positive aspects of your job can remind you that these things exist. Use its positive energy to keep you going.
#5: MIX THINGS UP
“Habits can save us time, but they can also make us feel stagnant,” said Helen Godfrey of The Authentic Path.
Thinking outside the box or doing things beyond your usual routine can help you approach the day in a different light. If you always eat lunch in the same place, consider ordering food from a different store. If you rarely leave your desk, try taking a 5-minute exercise break. Approach tasks through new lenses to help you shake things up. Perhaps, a little variety or a change in perspective is what you need to refresh your relationship with work.
#6: TALK TO SOMEONE YOU TRUST
As we search for the elusive “perfect job”, we often lose sight of the good things in our current position. It is easy to get stuck in a loop of negativity and internalize frustrations during difficult times. Acknowledging that frustration exists can prevent it from being bottled up. Talking to someone who understands where you are coming from can help.
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You can approach a mentor, a peer, a friend, a family member, or significant other. Your trusted confidant can offer a different perspective or a shoulder to lean on. It helps to pause and reflect.