OCBC Bank is offering cash rewards when you save with them this National Day. Customers can receive S$105 cash reward for every S$10,000 fresh funds deposited, with bonus cash rewards of up to S$1,000 when you deposit higher amounts.
There is no limit to how much base rewards you can earn. Bonus rewards are awarded only once and will be based on the deposit amount in a single deposit. Withdrawal of the deposited funds before the end of the 6-month period will be subjected to our right to debit fees (including the value of the cash rewards and administrative fees). Other terms and conditions apply.
This promotion is valid for selected OCBC deposit accounts:
Promotion is valid until 31 August 2022 and applies to fresh fund deposited into an OCBC Passbook or Statement Savings account. Cash rewards will be credited within 5 weeks from the date of deposit. Funds must be maintained for 6 months. Early withdrawl will be subject to our right to debit rewards and other fees. Bonus rewards are awarded only once. Terms and conditions apply. Insured up to S$75K by SDIC.
Do you know that it is wise to speak only about your strengths during an interview? Unless the interviewer asks you to list down your weaknesses, it’s better to stick to the positive side of things.
Also, if you think you’re up for a job but seem to be under-qualified for it, you should still go for it! Craft a cover letter unique to the company and make sure you list down the reasons why you think you will make a great fit for the position you’re applying for.
Today, we will take a look at some vacancies at OCBC Bank, FairPrice, and Singapore General Hospital.
#1: OCBC Bank – OSPL Customer Service (SGUnited Traineeships)
Image Credits: The Straits Times
OCBC Bank was formed in 1932 from the merger of three local banks. It is now the second-largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks. Recognized for its financial strength and stability, OCBC Bank is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC Bank and its subsidiaries offer a broad array of commercial banking, specialist financial, and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management, and stockbroking services.
Their key markets are Singapore, Malaysia, Indonesia, and Greater China. It has more than 540 branches and representative offices in 19 countries and regions. These include over 280 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR, and Macau SAR under OCBC Wing Hang.
Remuneration: S$2,500 monthly
Job Qualifications
Customer-oriented with good oral and written communication skills
Effective interpersonal skills with both internal stakeholders and customers
Desire to help others with patience and empathy
Meticulous and able to think critically to solve problems
Able to multitask and manage time effectively
Self-motivated and able to work under pressure
A good team player with commitment and initiative
Enthusiastic, with a passion for self-improvement
Key Responsibilities
Understand customer behaviours and needs to improve their experience continuously through enhancement projects
Uphold service standards by ensuring prompt replies on service requests and deliver consistent quality
Manage assigned projects to deliver change management, quality assurance, and customer satisfaction
Attend to account-related requests via multiple channels
NTUC Fairprice is one of Singapore’s largest grocery retailers. It’s a place where we shop for a wide range of household products from fresh produce to quality wines, home care essentials, and more. If you’ve been living in Singapore for the bulk of your life, FairPrice should be a familiar brand name to you.
Remuneration: S$3,400 to S$3,900 monthly
Job Qualifications
Bachelor’s degree preferred but other qualifications with relevant experience will be considered
Professional supply chain and customer service certifications will be an added advantage
Prior order management experience and at least 3 years’ experience handling consumer customer accounts with full-cycle customer account responsibility, preferably in a retail or consumer packaged goods environment
Understanding of returns, rejects & reverse logistics process, and basic business finance
Previous experience directly communicating with customers in person, over the phone, and by e-mail
SAP Experience & EDI experience in relation to order processing
Proficient written and verbal skills
Excellent problem-solving skills and desire to find a resolution to an inquiry
Experience using vendor replenishment systems with data management skills will be an added advantage
Aptitude for managing multiple tasks, adjusting priorities to adapt to changing customer demands while maintaining a sense of urgency
Outstanding interpersonal and communication skills needed to develop strategic relations with the accounts and collaborative relationships with internal teams
An analytical, self-starting individual who will work to proactively find areas of improvement to maximize sales and turns while creating awareness around any operational issues and/or opportunities
Key Responsibilities
This position is responsible for achieving customer service satisfaction in actions related to order management, order capture, discrepancy (claims, returns & refusals), and account payable/receivable management for customers.
Order Management:
Manage customer orders from inception to delivery and through the entire order-to-cash cycle
Maintain price discrepancies in relation to order management
Administer return processing & credit/debit price adjustment
Expedite and track customer orders – answer inquiries and resolve logistics issues
Take corrective actions to resolve customer issues or order fulfilment inefficiencies
Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.
Problem Solving:
Communicate with management regarding activities and significant issues related to order management & customer service
Collaborate with sales, finance, logistics, and related functions to proficiently and timely follow up and resolve customers and sales requests/issues
Analyze and evaluate alternative solutions to respond to customer requests relative to lead time expectations, deliveries, product sourcing, and availability, etc.
Logistics:
Maintain strong lines of communication with sourcing and logistics to ensure seamless order processing and execution of standard and special/urgent orders
Understanding of delivery lanes & rates and on-time delivery performance standards
Others:
Partner with account executives to develop, establish, and implement customer programs that improve inventory productivity and meet customer metrics
Work with sales and planning team to achieve fill rate targets across all categories for key accounts
Singapore General Hospital (SGH) is the first and largest hospital in Singapore. It provides affordable specialist care for patients, training for doctors and other healthcare professionals, and conducts research to bring better care to its patients.
A not-for-profit institution, SGH is wholly owned by the government of Singapore and the flagship hospital of the public healthcare system. SGH is a member of the SingHealth cluster of healthcare institutions.
Every year, the SGH Campus caters to over 1 million patients. With a 10,000-strong workforce, SGH accounts for about a quarter of the total acute hospital beds in the public sector and about one-fifth of acute beds nationwide.
SGH is also accredited by the Joint Commission International for meeting its standards of safety and quality in healthcare. It is the first in Asia to achieve the Magnet Recognition in 2010 for nursing excellence awarded by the American Nurses Credentialing Center.
Remuneration: S$2,100 to S$2,800 monthly
Job Qualifications
General Diploma with at least 2 years of relevant experience in administrative work
Good command of spoken and written English
Excellent interpersonal, communication, and organizational skills
Proficient in Microsoft Word, Excel, and Power-point
Able to work independently and as a team
Key Responsibilities
Provide secretarial and general administrative support to the team to ensure effective and efficient operation of the Research office.
Be responsible for scheduling meetings with internal and external stakeholders, and managing the Research Director’s calendar.
Support workshops, engagement sessions, and other events organized by the Research Office.
Assist with database update and maintenance and report generation.
Support the collation of research grants, CIRB applications, and agreements.
Work with various stakeholders for office maintenance, weekly team meetings, and data compilation.
Play a part in the planning, utilization, and management of resources, consumables and office equipment.
Job searching amid the pandemic can be a tiring task. If you’re still on the search for a suitable position, don’t give up! The right time will come for you. Meanwhile, there are job openings at OCBC Bank, Marina Bay Sands, and NUS.
Here are the details.
#1: OCBC Bank – Digital Development Executive (9 months contract) (SGUnited Traineeship)
Image Credits: MSN.com
OCBC Bank was formed in 1932 from the merger of three local banks. It is now the second-largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks. Recognized for its financial strength and stability, OCBC Bank is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC Bank and its subsidiaries offer a broad array of commercial banking, specialist financial, and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management, and stockbroking services.
Their key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 540 branches and representative offices in 19 countries and regions. These include over 280 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR, and Macau SAR under OCBC Wing Hang.
Job Qualifications
Proficient in Microsoft Excel especially in analytical tool functions. Knowledge in MS Power BI is an added advantage.
Possess strong analytical skills with excellent verbal/written communication to articulate insights from data
Able to multi-task and willingness to take up new job responsibilities when required
Meticulous and detail-oriented
Able to use design thinking principles to improve and streamline existing processes
Team player, self-motivated, and resourceful
Key Responsibilities
Improve data analytics capabilities for the department with appropriate data visualization features
Project management and explore digitalization opportunities
Assist section heads to embrace smart tools to gain meaningful insights
Provide management team with key department metrics they need to do their job
Part of department digital project team to work with users to identify areas of improvement and prepare user requirement
Assist in UAT for system enhancements prior to production deployment
#2: Marina Bay Sands – Guest Service Executive (Call Centre Agent) (Express Service)
Image Credits: Wikipedia
Marina Bay Sands is a premier entertainment destination with its vibrant diversity of attractions and facilities. The vision was to build an integrated development that is timeless, a landmark that possesses a distinct identity which distinguishes Singapore from other cities.
Located along the Marina Bay waterfront, Marina Bay Sands features three cascading hotel towers topped by an extraordinary sky park, ‘floating’ crystal pavilions, a lotus-inspired Museum, retail stores featuring cutting-edge labels and international luxury brands, trendy Celebrity Chef restaurants, endless entertainment at the theatres, the hottest night clubs, and a Las Vegas-style casino.
Business visitors can also enjoy the extensive Meetings, Incentives, Conventions and Exhibitions (MICE) facilities featuring state-of-the-art technology, highly flexible exhibition halls, and a convention centre that can host over 45,000 delegates. Marina Bay Sands seamlessly combines business and leisure into a singular destination unlike any other.
Job Qualifications
Minimally GCE ‘O’ Level, Nitec, or higher.
Customer-centric attitude and works well under pressure.
Compose in handling complaints and emergencies.
Ability to multi-task and comfortable with applications and technology.
Proficiency in other languages than English such as Mandarin, Japanese, and Korean are extremely beneficial.
Excellent telephone etiquette.
Effective communication skills, both verbal and written.
Adaptable to rotational shifts including public holidays and overnight shifts, depending on operation needs.
Highly collaborative and adaptable to changes in a dynamic environment.
Mature, meticulous, resourceful, organized, and able to work independently.
Able to work in front of a computer and sit for extended periods of time.
Key Responsibilities
Be customer-centric with internal and external guests via all communication channels.
Deliver high touch experience that is aligned with the Company Service Strategy to all guests.
Tackle first level complaint with a pleasant disposition.
Agility to handle services and requests effectively and efficiently.
Apply logic in guests challenges and proactively offer/discuss resolutions with a Manager on Duty.
Up-to-date with hotel information of events/activities to provide accurate information in a timely manner.
Responsive to emergency situations according to hotel guidelines.
Contribute to achieving individual and team KPIs.
Support other responsibilities that may be assigned from time to time.
Candidates who have proven competencies to work independently and with little supervision will be offered the option to work from home.
#3: NUS – Management Assistant Officer (Centre for English Language Communication)
Image Credits: Vimeo
The Centre for English Language Communication (CELC) was established in 1979. It plays a vital role in enhancing the English language and communication skills of both local and international undergraduate and graduate students at the National University of Singapore.
Their vision is to be a leading international centre for the teaching of English language and communication skills and the engagement in research that facilitates scholarly teaching. While their mission is to empower students to acquire effective English language and communication skills for their academic and professional lives through innovative teaching, promotion of independent learning, and engagement in research related to ELT.
Job Qualifications
GCE ‘A’ Level certificate or Polytechnic Diploma
Strong customer service skills
Proficient in MS Office applications
Meticulous and must be able to multi-task and prioritize work effectively
Able to communicate diplomatically with people from diverse cultural backgrounds
Must be a team player
Familiarity with CMIS, LumiNUS would be an advantage
Key Responsibilities
Provide support for CET, other consultancy courses, and student workshops
All matters relating to part-time staff (about 80-90 staff every semester), e.g. claims processing, recruitment, enquiries, etc.
Provide secretarial support to the Director
Leave matters
Preparation of internal logistics for onboarding of new staff
Liaise with Facilities office and external vendors
Support module administration, i.e. time-tabling, module registration, large scale test matters
