Airlines Are Restricting Power Banks on Planes

As a frequent flyer, my husband and I never board without a power bank. It has become as essential as a passport, keeping phones alive on long haul flights or during layovers. But these pocket-sized lifelines have turned into aviation’s latest safety concern in recent years.

The problem is simple yet serious. Lithium ion batteries can overheat, and when they do, the results are dramatic. In 2023, two passengers on a Scoot flight bound for Singapore were injured when a power bank caught fire before take off in Taiwan. Last year, the United States Federal Aviation Administration reported three cases of battery overheating incidents on planes every two weeks. This is compared with less than one a week in 2018. By early 2025, passengers on Batik Air and Air Busan recorded frightening scenes of smoke and flames in the cabin, again traced back to faulty power banks.

Faced with this growing risk, airlines are drawing clear boundaries. From 1 April 2025, Scoot and Singapore Airlines passengers were no longer allowed to charge their devices using portable power banks during flights. The devices may still be carried on board, but only in hand luggage. Batteries up to 100 watt hours are acceptable, while larger ones between 100 and 160 watt hours will require airline approval. Checked baggage remains strictly prohibited.

The rules do not stop there. Emirates will tighten its policies in October 2025, limiting passengers to one power bank each, banning use entirely during flights, and requiring the device to be stored under the seat rather than in overhead compartments.

Globally, regulators are also stepping up. The Civil Aviation Authority of the Philippines has banned power banks exceeding 160 watt hours, while China has gone further by prohibiting any without a CCC safety certification mark. In the United States, more than a million Anker power banks were recalled after reports of fire hazards.

For Singapore travelers, what used to be a travel essential now comes with strict conditions. Forgetting the rules could mean parting with your power bank at the gate, or worse, finding yourself in the middle of an emergency onboard.

Image Credits: unsplash.com

The change may feel inconvenient, but regulators argue it is about keeping the skies safer in an age when nearly every passenger carries a battery. And as incidents increase, airlines are making it clear that safety comes first, even if that means your phone may run out of power while flying.

Sources: 1,2,3,4, & 5

 

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AirAsia Flight D7 506’s Wrong Airport Landing Stuns Passengers

What should have been a routine Wednesday night arrival in Seoul turned into a surreal detour for passengers on AirAsia Flight D7 506 from Kuala Lumpur. The plane was scheduled to touch down at Incheon International Airport at 7.50 p.m. local time (6.50 p.m. in Singapore) on August 13. Instead, it landed at Gimpo International Airport at 8.08 p.m., more than 30 kilometers away, after circling in the air.

Image Credits: flightaware.com

At first, there was no sign that anything was amiss. The captain announced their arrival at Incheon, prompting passengers to stand and reach for their bags. It was only when some glanced out of the windows or checked their phones that the realization set in. They were in Gimpo, not Incheon. “Everyone panicked,” one passenger told The Korea Herald. “It seemed the cabin crew didn’t know we had landed at Gimpo until passengers told them.”

AirAsia later explained that poor weather over Incheon had caused turbulence and air traffic congestion, forcing the diversion. The aircraft remained at Gimpo for nearly two hours before departing again at 10.17 p.m. and finally arriving at Incheon at 10.59 p.m.

Image Credits: flightaware.com

For many on board, the delay was not the issue. It was the silence. “During the two hours before we departed for Incheon again, there was no clear explanation of what caused the landing or any effort to reassure passengers,” said Ryu, 39, who was travelling that night.

In a statement issued the next day, AirAsia X said the captain had kept passengers informed in English, but admitted there had been a miscommunication in the cabin crew’s landing announcement. Chief executive Benyamin Ismail promised to review the airline’s onboard communication protocols to ensure greater clarity in the future, and offered travel vouchers as a goodwill gesture.

Image Credits: unsplash.com

Diversions are part of the job in aviation. In the sky, as in business, turbulence is unavoidable. However, passengers want to be kept informed when flight plan changes occur. How you communicate in those moments can define your brand long after the landing gear touches down.

Source: 1

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Singapore Airlines Crowned 2024 Best Airline in Asia, Ranked #2 Globally

With our leave requests finally approved, it is time to pack our bags and escape the daily grind of the Lion City. It is important that our adventure is enjoyable from the moment we step on the plane as traveling is our chance to truly unwind.

To help us make the best choices, Skytrax, a UK-based consultancy specializing in the air transport industry, conducted the 2024 World Airline Awards. Since its inception in 1999, the World Airline Awards have been based on an annual global customer satisfaction survey. This year, the competition was fierce, with results so close they required a recount. Qatar Airways claimed the top spot globally, while Singapore Airlines secured a close second.

ASIA’S BEST AIRLINES IN 2024

#1: SINGAPORE AIRLINES

Singapore Airlines not only topped the list as Asia’s best airline but also secured the second spot globally. Known for its exceptional cabin crew and world-class service, Singapore Airlines has consistently ranked as a 5-star airline by Skytrax for the past three decades.

It was the first to introduce the Airbus A380 and Boeing 787-10 into service and is the only operator of the ultra-long-range Airbus A350-900. The airline is celebrated for its efficiency, convenience, and spacious cabins, making it a favorite among travelers.

#2: ANA (ALL NIPPON AIRWAYS)

Ranked fourth globally, ANA (All Nippon Airways) is a Japanese airline offering both domestic and international flights. Known for its excellent service, ANA has received a 5-star rating every year since 2013. The airline also won awards for the World’s Best Airport Services and the World’s Cleanest Airline. Committed to expansion, ANA plans to introduce new short-haul and medium-haul aircraft by 2030.

#3: CATHAY PACIFIC

Cathay Pacific, the flag carrier of Hong Kong, flies to over 200 destinations and consistently ranks high in customer satisfaction. This year, it was recognized as the World’s Cleanest Airline and the provider of the World’s Best Economy Class. It also received the Cargo Airline of the Year award at the 49th Annual Airline Industry Achievement Awards.

#4: JAPAN AIRLINES

Japan Airlines, founded in 1951, was Japan’s first international airline and now connects over 349 airports in 54 countries and regions. Known for its hospitality, it has been awarded a 5-star rating by Skytrax and consistently ranks high in customer satisfaction.

#5: EVA AIR

EVA Air, one of Taiwan’s largest airlines, operates both passenger and cargo services to more than 40 international destinations. Celebrated for its cheerful environment and brightly painted livery, EVA Air is known for its fun in-flight experience and a wide range of service items.

WORLDWIDE RECOGNITION

The World Airline Awards are based on a survey conducted from September 2023 to May 2024, with over 21 million customers from 100 countries who evaluated more than 350 airlines. This extensive survey captures a wide range of opinions and experiences, providing a comprehensive overview of the global airline industry.

Qatar Airways’ win marks its eighth time as the World’s Best Airline, highlighting its commitment to quality and service. Although Singapore Airlines slipped to second place, it remains a key player in the industry, renowned for its exceptional service and innovation.

LOOKING AHEAD

The World Airline Awards serve as a benchmark for excellence in the airline industry, recognizing airlines that excel in service quality, customer satisfaction, and innovation. The prominence of Southeast Asian airlines in these awards indicates a positive trend for the region’s aviation industry.

As these airlines continue to invest in fleet modernization and service enhancements, they are likely to further strengthen their positions in the global market.

Sources: 1,2, & 3

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4 Airline Tips To Live Your Best Travel Life

Maximize your money while traveling by following these four airline tips the next time you book a flight!

SHOP WITHOUT TAX

It’s always a blessing to acquire your favorite perfumes or purses without having to think about the tax attached to it. Try heading to the airport’s duty-free store to enjoy purchasing items without tax. Do this if you want to dispose your leftover foreign currency when traveling internationally.

Without a doubt, prices for certain goods vary by country and airport. This is why you must maximize your savings by doing a price comparison thru the Duty-Free Addict site!

EARN EXTRA MONEY

Many Singaporeans are not aware of the possibility of qualifying for compensation when experiencing flight delay. You read that right! There are certain situations that enable you to get some cash or other benefits. While weather delays or air traffic control issues will not get you any compensation, losing your luggage can get you some cash from the airline company.

Image Credits: pixabay.com

An app called AirHelp can track flight delays and uncover ways to get you compensation. It proclaims to give about US$700 to help both domestic and international passengers.

COMPARE ALL PRICES

When it comes to maximizing your dollar, it pays to shop around. The advancement of technology led to the development of helpful travel apps like Hipmunk.

Hipmunk compares deals on flights, hotels, and cars from several travel websites and airline companies. It gives you all the necessary information to get you started on your journey.

READ THE FINE PRINT

Before you embark on your relaxing holiday, take a few minutes to read the fine print attached on your airline ticket or vehicle rental contract. You will be glad you read any contract the travel industry lays out in front of you. For instance, an airline may not require to keep its flight schedule and you are still expected to check in on time. Read all the important details such as cancellation and refund policies.

Image Credits: pixabay.com

In most times, you are left with the “adhesion contract” whereby you cannot travel without clicking the “accept” button. Take it or leave it!

Sources: 1 & 2

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5 Free Things You Can Enjoy at the Singapore Changi Airport

Living on an airport like Tom Hanks in the movie “Terminal” may sound impossible. You would need to be looking for places to eat, places to enjoy, and to rest.

In real life, being stuck in a transit really sucks especially if you checked-in early or the flight is delayed.

BUT…not if you find yourself stranded at the Singapore Changi Airport! This exquisitely designed airport has a few perks up its sleeves. I give you the 5 Free Things You Can Enjoy before boarding at the Singapore Changi Airport.

1. FREE WIFI

There are free WIFI services in all the three terminals of the airport. Just head to the Information Counter and present your passport, in return they will give you a WiFi username and password. Also, there are free candies in the counter while you wait.

Alternatively, you may enjoy the abundant and free Internet Kiosks located beside the TV Lounges and scattered through the three terminals (T). There are actually over 500 computers that you will never have to wait in line to use one!

2. VISIT THE FIVE GARDENS

If you have more than 3 hours to spare, take a stroll to the five indoor gardens. These are namely: Cactus Garden (Terminal 1), Orchid Garden (T2), Fern Garden (T2), Sunflower Garden (T2), and the Butterfly Gardens (T3).

Image Credits: Swaminathan via Flickr

Image Credits: Swaminathan via Flickr

While you are in there, enjoy the breath of fresh air, may your kids count the species of succulents and take colorful selfies that you can upload right away because of the Free WiFi!

3. FREE TOUR OF SINGAPORE 

If you are a tourist with more than 5 hours to spare, then grab this awesome opportunity. To register for any of the tours, just approach the staff with your passport and boarding pass at the Free Singapore Tours Registration Booth located in T2 and T3.

You can choose from the Heritage Tour or the City Lights Tour. For more information, visit: http://www.changiairport.com/at-changi/leisure-indulgences/free-singapore-tour.

Image Credits: Mac Qin via Flickr

Image Credits: Mac Qin via Flickr

4. FREE MOVIES

Being in the transit for six hours will give you enough time to catch 2-3 movies for free! The airport boasts their 24-hour cinemas that screen the Fox Movies Premium Channel at T2 and the latest movies of various genres at T3.

5. PLAY XBOX 360 AND PLAYSTATION 3

Entertainment Deck in T2 is the place where the children and child at heart can go wild! Get caught in an action game while playing with the XBOX 360, Playstation 3 consoles or LAN gaming. All this for free! Parents, you can chill in the Cafeteria located in the middle of the Entertainment Deck as your kids play.

Sources: Vietnam Centre and CheekieMonkie

The next time you get stuck in a transit…I certainly hope that it is in the amazing Singapore Changi Airport!

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