How To Become A Great E-Commerce Seller

Technology advancements paved way to the invention of e-commerce. E-commerce is the activity of buying or selling something via the Internet. From Instagram to Carousell, various websites and apps enable Singaporeans to practice e-commerce. That being said, here are tips on how to become the best online seller out there!

STEP #1: DEFINE YOUR BRAND

What are you willing and not willing to sell? What are the teens buzzing about these days? Pearl hair-clips or vintage headbands? How about the working adults? Are herbal oils in demand for pain management? Before you decide on putting a collection of products online, you must do your research.

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Look for sellers that offer the same products and see which products are on top. This ensures that your products are attractive and in demand without having to lose money in the process. As you diversify your product range and start selling more, you may need to find a warehouse.

STEP #2: NARROW DOWN THE COSTS

Opening a physical store entail a painfully long list of operation costs. It comprises of rent, interior design, electricity, utility, and other expenses. Not to mention, you have to maintain the overall look of your brick and mortar store.

Fortunately for you, you have avoided these expenses by opening an online store. You must start your business right by deciding which costs are necessary. Cut down unnecessary costs such as hiring additional staff.

STEP #3: OPEN AN ACCOUNT

To become an e-commerce seller, you can either open your own website or sign-up under an established one. For instance, you may set up a seller’s account at Lazada. It is easy!

As a prospective seller, you must provide basic contact information about yourself and the shop that you want to open. Next, you have to list down your products using Lazada’s Store Builder app. Ensure that you build appealing pages to increase client engagement. Lastly, you have to provide legitimate documentation. This documentation includes:

a. Your Business Registration Certificate or Business Owner Identification (NRIC),
b. Your list of directors,
c. A bank statement, and
d. GST letter (if applicable)

STEP #4: MARKET YOUR BRAND

Last but not the least, you must increase the visibility of your brand. Already established e-commerce websites have a lot of traffic, so you are at an advantage. You do not have to shell out more marketing budget. Nonetheless, you can always promote your products or services on Facebook and on Instagram.

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I cannot deny that many Singaporeans turn to social media for product or service reviews. So, make these reviews count!

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How To Generate Income Through Facebook

Whether you are addicted to Facebook or not, you can generate income or at least increase your network through this platform. Facebook enables you to connect to potential clients and helps you to develop close relationships. However, you must remember that Facebook is only a part of the strategy.

You still need to market through face to face interactions or through phone conversations. Clients need to feel a personal touch to your products or services. Nonetheless, here are some ways to generate income through the infamous Facebook.

Firstly, you must use Facebook Messenger to stimulate conversations with potential clients. Messenger is like email, but better. It is a way to quickly talk to your clients while attaching documents and stickers. You may highlight your promotions or send a group code to your clients. If you have not spoken to a “friend” in a while, you must renew the relationship first. You do not want him or her to feel like you are only reaching out for business.

Secondly, you must sustain the friendly conversations. Keep the conversation going by thanking your clients for their responses. Provide pictures, videos, and additional information on your products or services. If you do not hear back from them, you may send a “wave” a week after. Ask if they want to know the next step for successful purchase. Be patient.

Thirdly, you must create an enticing Facebook page. Fill your business profile with attractive pictures, genuine reviews, and witty captions. Edit your cover image, profile image, and about section properly. Exude your brand’s personality through the images. While, the about section shall dictate your credibility.

Lastly, you must put your profile on public. Your goal is to let your friends know what you do or what you offer. Let them feel that you can help them. For instance, you may write a similar post if you are a real estate agent.

“Hello there! I love helping people find their dream home. If you know anyone that needs assistance in real estate, please message me.”

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Keep things short and simple. Interested clients will surely message soon after!

Source: inc

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